Restaurant Assistant Manager Sorella by Giada

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America. The company is recognized for its vibrant, fast-paced environment where talented individuals come together to create memorable experiences for guests. With a strong commitment to diversity, sustainability, and community engagement, PENN Entertainment is not only an industry leader in gaming and entertainment but also a company that values the growth and well-being of its team members. The organization is known for supporting career advancement through comprehensive wellness programs that promote financial, physical, and mental health, along with competitive salary packages that include benefits such as day-one medical coverage, 401(k) matching, and annual performance bonuses. Paid time off increases with length of employment based on local policies, ensuring employees have a balanced and rewarding work life.

The Assistant Restaurant Manager role at PENN Entertainment is a vital position within the company’s new land-based Hollywood Casino in Aurora, where the prestigious dining experience is shaped by the partnership with celebrity chef Giada De Laurentiis. This position supports the Restaurant General Manager in daily operations of Sorella by Giada and Sorellina by Giada, bringing a signature blend of classic Italian cuisine and modern California influences to the Chicagoland region. The Assistant Restaurant Manager ensures that the highest standards of guest service, staff performance, and operational efficiency are consistently met, reflecting the upscale dining environment associated with a celebrity chef brand.

In this role, the Assistant Restaurant Manager takes a hands-on approach in supervising front-of-house staff including servers, hosts, bartenders, and bussers. Leadership and motivation of the team are crucial to delivering exceptional guest experiences. The position involves supporting recruitment efforts, training programs, and ongoing development initiatives to maintain excellent service standards. Managing smooth service flow during peak hours and special events is a key responsibility, along with ensuring compliance with company policies, food safety regulations, and liquor laws.

The Assistant Restaurant Manager also plays an integral role in managing scheduling, labor costs, and budget objectives while promptly addressing guest inquiries and resolving complaints in a professional manner. Collaboration with culinary, beverage, and banquet teams is essential to coordinate special events and VIP services, ensuring every dining experience meets the elevated expectations of this high-end operation. Administrative tasks such as cash handling, daily reporting, and service audits support operational accuracy and financial control.

Maintaining the impeccable presentation, cleanliness, and organization of the restaurant aligns with brand standards, along with controlling inventory and cost management to achieve financial goals. Active participation in management meetings fosters continual improvements in restaurant operations. The starting salary range for this position is $65,000 to $80,000 annually, depending on experience, making it a competitive opportunity for professionals passionate about upscale restaurant management and career growth in a prominent entertainment company.