
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Paid training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Job Description
Zaxbys is a dynamic and fast-growing fast casual restaurant chain known for its unique and flavorful chicken dishes, inviting atmosphere, and commitment to delivering exceptional guest experiences. Founded with a passion for quality and community, Zaxbys has expanded across the United States, creating a fun and friendly environment not only for its customers but also for its employees. The company prides itself on being more than just a restaurant; it is a place where friends and families can come together to enjoy great food, share memorable moments, and feel part of a vibrant community.
Zaxbys offers a variety of employment opportunities, including hourly and management roles, with competitive pay and benefits that emphasize employee well-being and growth. They invest heavily in training, development, and providing a positive workplace culture where team members can thrive and advance their careers. The pay range for the Assistant Manager position is $20.00 to $24.00 per hour, reflecting the company’s commitment to fair compensation for leadership roles.
As an Assistant Manager at Zaxbys, you will play a crucial role in leading the restaurant's daily operations, ensuring that every guest receives excellent service and that all health and safety standards are maintained. This position involves managing a team of dedicated employees, overseeing training and development, scheduling shifts, and maintaining the highest standards of cleanliness and food quality. You will work closely with the General Manager to achieve business goals, support team morale, and create an environment where both employees and guests feel valued and respected.
The role requires a hands-on leader who can motivate staff, handle guest concerns promptly and professionally, and enforce company policies effectively. Assistant Managers at Zaxbys are equipped with the tools and training to succeed, including the Zaxbys Assistant Manager Development Plan, food safety certification, and ongoing coaching. This role not only focuses on leadership and operational excellence but also encourages creativity and initiative to improve guest experiences and team performance continually.
Zaxbys stands out in the hospitality industry by offering substantial benefits to its employees, including medical, dental, vision insurance, paid time off, paid holidays, and employee recognition programs. There are also opportunities for advancement within the company, supported by a culture that values effort, teamwork, and innovation. Whether you are starting your career in restaurant management or looking to grow your skills in a supportive environment, Zaxbys provides a platform for meaningful professional development.
By joining the Zaxbys team as an Assistant Manager, you become part of a company that values quality, fun, and community. This position offers a rewarding career path where your leadership skills will be challenged and nurtured while contributing to a well-loved brand in the fast casual dining sector. Zaxbys is saving a seat for motivated individuals eager to join a team dedicated to excellence in food and service. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys leading a team to success.
Zaxbys offers a variety of employment opportunities, including hourly and management roles, with competitive pay and benefits that emphasize employee well-being and growth. They invest heavily in training, development, and providing a positive workplace culture where team members can thrive and advance their careers. The pay range for the Assistant Manager position is $20.00 to $24.00 per hour, reflecting the company’s commitment to fair compensation for leadership roles.
As an Assistant Manager at Zaxbys, you will play a crucial role in leading the restaurant's daily operations, ensuring that every guest receives excellent service and that all health and safety standards are maintained. This position involves managing a team of dedicated employees, overseeing training and development, scheduling shifts, and maintaining the highest standards of cleanliness and food quality. You will work closely with the General Manager to achieve business goals, support team morale, and create an environment where both employees and guests feel valued and respected.
The role requires a hands-on leader who can motivate staff, handle guest concerns promptly and professionally, and enforce company policies effectively. Assistant Managers at Zaxbys are equipped with the tools and training to succeed, including the Zaxbys Assistant Manager Development Plan, food safety certification, and ongoing coaching. This role not only focuses on leadership and operational excellence but also encourages creativity and initiative to improve guest experiences and team performance continually.
Zaxbys stands out in the hospitality industry by offering substantial benefits to its employees, including medical, dental, vision insurance, paid time off, paid holidays, and employee recognition programs. There are also opportunities for advancement within the company, supported by a culture that values effort, teamwork, and innovation. Whether you are starting your career in restaurant management or looking to grow your skills in a supportive environment, Zaxbys provides a platform for meaningful professional development.
By joining the Zaxbys team as an Assistant Manager, you become part of a company that values quality, fun, and community. This position offers a rewarding career path where your leadership skills will be challenged and nurtured while contributing to a well-loved brand in the fast casual dining sector. Zaxbys is saving a seat for motivated individuals eager to join a team dedicated to excellence in food and service. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys leading a team to success.
Job Requirements
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan, Food Safety Certification and Manager Certification, and any additional training required by Zax LLC
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to your General Manager
- Assist with performance reviews and mentor and develop team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
- Ensure processes, policies, and procedures are properly followed throughout daily operations
- Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to your General Manager and District Manager
- Escalate other concerns to your supervisor when appropriate
- Perform all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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