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Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $60,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
flexible schedule
Professional development opportunities

Job Description

Red Robin is a renowned casual dining restaurant chain celebrated for its gourmet burgers and vibrant dining experience. Established to provide a welcoming atmosphere accompanied by an extensive menu, Red Robin holds a strong reputation for quality food, exceptional service, and a commitment to the community. As a leader in the full-service restaurant industry, Red Robin emphasizes a culture of enthusiasm, integrity, and teamwork, which reflects in both customer satisfaction and employee engagement. The company values its employees and fosters a supportive, fun, and dynamic workplace that encourages professional growth and continuous improvement. Embracing innovation and maintaining high standards in cleanliness, food safety, and customer service, Red Robin continues to thrive in a competitive market by staying true to its core BURGER values.

The role of Restaurant Assistant General Manager (AGM) at Red Robin is an exciting opportunity for individuals enthusiastic about hospitality and leadership. Offering a salary range starting from $40,000 to $60,000 or more per year depending on experience, this position demands a balance of operational expertise, team motivation, and guest satisfaction. The AGM acts as the restaurant’s second in command, taking on responsibility for the overall performance and smooth running of the establishment in the absence of the General Manager. The role involves supervising a team of 50 to 75 members, including Associate Managers and Shift Supervisors, to ensure a high standard of restaurant operations including cleanliness, food quality, sanitation, and building maintenance.

Assistant General Managers embody Red Robin’s BURGER values, including Bottomless Fun, Unwavering Integrity, Relentless Focus on Improvement, Genuine Spirit of Service, Extraordinary People, and Recognized Burger Authority. They are master motivators and coaches who delegate tasks effectively and hold their teams accountable to uphold company standards and policies. An important part of their job is ensuring compliance with federal, state, and local laws, including wage laws, liquor service regulations, safety protocols, and cash handling procedures. The AGM must skillfully manage labor costs and inventory while devising strategies for continuous service enhancement among staff and with guests.

This role requires someone who thrives in a fast-paced environment, is committed to superior guest satisfaction, and actively promotes a positive and fun restaurant culture. The AGM is also hands-on, participating occasionally in front-of-house and back-of-house duties such as food preparation, cooking, service, and cleaning. Additionally, they play a crucial role in hiring, scheduling, and developing staff through ongoing training and performance monitoring. The position is a perfect fit for individuals passionate about the restaurant industry and eager to take on both leadership and operational responsibilities.

Job Requirements

  • Must be at least 21 years of age
  • Minimum of 1 year full-service restaurant leadership experience preferred
  • High school diploma or equivalent required
  • Some college preferred
  • ServSafe certified recommended
  • Must be able to obtain alcohol service permit where required by law
  • Must be able to work a flexible schedule including opening, closing, weekends, and holidays
  • Reliable transportation required
  • Salary level is determined by relevant experience

Job Qualifications

  • High school diploma or equivalent
  • Some college preferred
  • Minimum of 1 year full-service restaurant leadership experience
  • ServSafe certification recommended
  • Ability to obtain alcohol service permit where required
  • Strong leadership and communication skills
  • Knowledge of labor cost and inventory management

Job Duties

  • Supervise and motivate team members including Associate Managers and Shift Supervisors
  • Maintain high standards of restaurant cleanliness and food quality
  • Enforce company policies and ensure compliance with federal, state, and local laws
  • Manage labor costs, inventory, and food waste effectively
  • Conduct staff training and development sessions
  • Monitor guest satisfaction and resolve issues promptly
  • Support marketing program execution including off-premise catering and sales

Job Criteria

Experience

Mid Level (3-7 years)


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