Restaurant Assistant Manager

Dallas, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a popular fast-casual restaurant chain known for its chicken wings, fingers, sandwiches, and salads. With a strong emphasis on creating a vibrant and enjoyable atmosphere, Zaxbys is dedicated to providing its guests not just with great food but also with memorable dining experiences. The brand is recognized for its welcoming environment where guests can relax, socialize, and savor tasty meals in a fun setting. Zaxbys has established a reputation as a community-focused company that values both its customers and its employees, fostering a culture of teamwork, respect, and continuous growth.

At Zaxbys, the role of an Assistant Manager is pivotal in maintaining and elevating the restaurant's operational standards. Assistant Managers are entrusted with the responsibility of ensuring that every guest experiences exceptional service while adhering strictly to the company’s policies, procedures, and quality standards. This role involves overseeing the day-to-day operations of the restaurant, including managing staff schedules, ensuring food safety and cleanliness, and driving team performance to meet and exceed business goals. Assistant Managers are also deeply involved in training team members, fostering a positive workplace culture, and addressing any operational challenges promptly and effectively.

Working at Zaxbys as an Assistant Manager offers a rewarding career opportunity with substantial benefits. Employees enjoy competitive compensation with bonus potential of up to 12% of annual earnings paid quarterly, free meals during shifts, and 50% off meals when off shift. The company also provides paid time off, paid holidays, and comprehensive paid training to ensure every team member is well-prepared to succeed. Early access to pay and a robust recognition and employee referral program contribute to a supportive and motivating work environment. Moreover, Zaxbys emphasizes career advancement, presenting opportunities for promotion and professional development within the organization.

The benefits package includes medical insurance with an HSA option, dental and vision insurance, short- and long-term disability coverage, employer-paid life insurance, and a 401(k) retirement plan with employer matching contributions. Zaxbys strives to create a secure and supportive workplace where employees can thrive both personally and professionally. The Assistant Manager position demands flexibility, leadership, and a commitment to upholding the company’s standards, making it an ideal role for individuals eager to take on managerial responsibilities in a dynamic and fast-paced restaurant environment.

Job Requirements

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
any additional training required by Zax LLC
enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to your General Manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to your General Manager and District Manager
escalate other concerns to your supervisor when appropriate
all other duties necessary to ensure restaurant operations function properly