Restaurant Assistant Manager

Dallas, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxby's is a renowned fast-casual restaurant chain that offers a unique dining experience to its guests through a blend of great food and a fun environment. Established with a commitment to delectable chicken offerings and exceptional customer service, Zaxby's has grown to become a favored destination for families and friends seeking not just a meal but a memorable time. At its core, Zaxby's focuses on delivering high-quality meals that include chicken wings, fingers, sandwiches, salads, and an assortment of sides and desserts, all served in a friendly and welcoming atmosphere. The restaurant's culture revolves around community, team spirit, and continuous growth, both for its guests and its employees.

Located at 105 Thomas B Murphy Dr in Dallas, GA, this particular Zaxby's establishment carries the brand's legacy forward by emphasizing operational excellence and customer satisfaction. The team here is expanding, and they are inviting passionate individuals to join their ranks and contribute to the ongoing success of the restaurant. This role is perfect for those who thrive in a dynamic work environment, enjoy leadership opportunities, and are committed to creating outstanding customer experiences.

The Assistant Manager position at Zaxby's is pivotal in ensuring the restaurant maintains its high standards across all operational facets. This role demands overseeing daily restaurant operations, ensuring proper adherence to company policies, training team members, and upholding Zaxby's commitment to superior guest service and product quality. Assistant Managers play a crucial leadership role by fostering a positive workplace culture, driving team morale, and setting performance goals. They act as a bridge between the team and management, handling concerns, coaching employees, and contributing to overall restaurant success.

Employment type for this position is typically full-time with a flexible schedule that may include days, nights, weekends, and holidays. The job offers attractive bonus potential up to 12% of annual earnings, paid quarterly, highlighting Zaxby's investment in rewarding performance. Employees enjoy multiple perks such as free meals during shifts, discounted meals off shift, paid time off, paid holidays, and comprehensive paid training. These benefits reflect Zaxby's commitment to employee welfare and professional growth.

The Assistant Manager is expected to complete all required certifications, including the Zaxby's Assistant Manager Development Plan and Food Safety and Manager Certifications. This role requires hands-on management where the individual will create effective work schedules, delegate tasks, oversee service and cleanliness standards, and ensure compliance with all federal, state, and local laws. The restaurant environment demands a flexible and proactive approach to management responsibilities, including health and safety adherence and prompt resolution of guest and team member issues.

This position is ideal for candidates with 1-3 years of management experience, preferably within the restaurant industry. The successful Assistant Manager should possess strong leadership skills, excellent organizational abilities, and a cooperative interpersonal style. Physical requirements include the ability to stand, walk, lift up to 50 pounds, and operate restaurant equipment safely under varying temperature conditions.

Working at Zaxby's offers numerous benefits beyond the immediate job role. Employees gain access to medical, dental, and vision insurance plans, health savings account options, short-term and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with an employer match program. This comprehensive benefits package supports employees' health, financial security, and overall well-being.

In summary, joining Zaxby's as an Assistant Manager allows individuals to be part of a vibrant team focused on delivering exceptional guest experiences, maintaining superior operational standards, and providing growth opportunities within a supportive and rewarding company environment.

Job Requirements

Must be 18 years of age or older
must have a valid drivers license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
must have a valid drivers license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys Assistant Manager Development Plan
food safety certification and manager certification
any additional training required by Zax LLC
enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
ensure team members receive proper training including ongoing coaching and development
create an effective work schedule following company standards and local laws
plan and delegate shift assignments including communicating expectations and adjusting as needed
supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
ensure service, product quality, and cleanliness standards are consistently upheld
communicate performance concerns to your General Manager
assist with performance reviews and mentor and develop team members
create and maintain a positive culture and healthy team morale through recognition and leading by example
handle and report guest and team member complaints, concerns, or injuries timely and in a friendly and respectful manner
ensure processes, policies, and procedures are properly followed throughout daily operations
maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
maintain compliance with federal, state, and local laws and guidelines
utilize management tools and keep neat, accurate, and current records
maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
ensure the team works safely and follows all safety guidelines and procedures
immediately report all human resources and risk management concerns to your General Manager and District Manager
escalate other concerns to your supervisor when appropriate
perform all other duties necessary to ensure restaurant operations function properly