Restaurant Assistant Manager

Gainesville, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Paid Time Off

Paid holidays

Paid training

Employee Recognition Program

Employee Referral Program

bonus potential

free meals on shift

50% off meals off shift

Early Access to Pay

Opportunities to Advance

Job Description

Zaxby's is a leading fast-casual dining restaurant chain known for its commitment to providing not only delicious food but also an enjoyable and fun experience for guests. Founded with a focus on quality and service, Zaxby's has built a reputation as a vibrant and welcoming place where friends and families can gather, enjoy great food, and create memorable moments. With locations across multiple states, Zaxby's prides itself on a culture that values its team members as much as its customers, emphasizing teamwork, growth, and community. The brand's distinct approach to hospitality and its high standards for food quality make it a preferred employer in the restaurant industry.

As Zaxby's continues to expand, the company is looking for dedicated individuals to join its management team as Assistant Managers. This is a full-time, leadership role responsible for supporting the overall restaurant operations and ensuring that guests have exceptional dining experiences. The Assistant Manager position involves managing day-to-day restaurant activities, overseeing team members, maintaining operational standards, and implementing company policies and procedures. With a strong emphasis on leadership, the role requires individuals who can coach and develop staff, handle guest concerns effectively, and contribute to a positive and productive work environment.

Assistant Managers at Zaxby's are integral to the brand's success and growth. They play a crucial role in shaping the guest experience by ensuring that the restaurant consistently meets quality, service, and cleanliness standards. This position offers great opportunities for professional advancement within the Zaxby's family, as well as attractive benefits and incentives. The company offers competitive bonus potential paid quarterly, free meals during shifts, and a 50% discount on meals off shift. Paid time off, paid holidays, and paid training are additional perks that support work-life balance and career development.

In this role, individuals will be equipped with all necessary training, including safety certifications and leadership development programs. Zaxby's fosters an encouraging environment where performance is recognized and rewarded, and employees are given early access to pay and opportunities to participate in referral programs. By joining Zaxby's as an Assistant Manager, you become part of a team-oriented culture that values flexibility, safety, and respect. The company also ensures compliance with all local, state, and federal regulations, supporting a safe and fair workplace.

Located in Gainesville, FL, the specific property offers a dynamic working environment where the Assistant Manager will lead a team dedicated to exceptional guest service. The position requires strong organizational and interpersonal skills, the ability to handle operational challenges, and a commitment to maintaining a positive workplace atmosphere. Whether it is scheduling, coaching, or problem-solving, the Assistant Manager role at Zaxby's is designed to develop leadership skills and provide meaningful career advancement in the restaurant industry.

Job Requirements

Must be 18 years of age or older
Must have a valid drivers license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Qualifications

Must be 18 years of age or older
Must have a valid drivers license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred

Job Duties

Complete all training requirements including Zaxbys assistant manager development plan
Obtain food safety certification and manager certification
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your general manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints, concerns, and injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxbys franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your general manager and district manager
Escalate other concerns to your supervisor when appropriate
Perform all other duties necessary to ensure restaurant operations function properly