Restaurant Assistant Manager

Philadelphia, PA, USA|

Job Overview

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

DQ Grill & Chill Richboro is a distinctive restaurant that sets itself apart from the typical Dairy Queen experience by offering a diverse menu that includes not only the traditional DQ soft serve treats but also a variety of savory options such as burgers, popcorn shrimp, and chicken sandwiches. Operating under DAIRY QUEEN - RICO LLC, this establishment prides itself on delivering high-quality food and excellent service in a vibrant and welcoming environment. The restaurant supports a 40-hour work week schedule, providing a stable and consistent working environment for its team members.

The Restaurant Assistant Manager at DQ Grill & Chill Richboro plays an integral role in the operational success of the establishment. This position is responsible for supporting the General Manager and Regional Manager by managing night shift operations. The role demands leadership, organizational skills, and a customer-focused approach to ensure both staff efficiency and guest satisfaction during evening hours. The Assistant Manager will supervise a team of 6 to 15 employees, facilitating a cohesive work atmosphere that aligns with the restaurant's goals. Key responsibilities include managing inventory and supply orders, creating staff schedules to maximize coverage, and maintaining strict compliance with food safety and company policies. Expertise in Point of Sale (POS) systems is necessary to oversee transactions accurately and efficiently.

The role also involves handling employee relations, including conflict resolution and performance management, ensuring the team operates smoothly and professionally. Effective communication and time management skills are essential for success, as is a comprehensive understanding of regulatory standards to maintain safety and quality. This position offers aspiring restaurant managers a valuable opportunity to advance their careers within a supportive and dynamic restaurant setting that values growth, leadership, and operational excellence.

Job Requirements

high school diploma or equivalent
entry-level experience in restaurant management
strong leadership and team management skills
excellent customer service skills
proficiency in inventory management and scheduling
ability to resolve conflicts and problem solve
familiarity with Point of Sale (POS) systems
knowledge of food safety regulations
effective communication and time management abilities

Job Qualifications

entry-level experience in restaurant management
high school diploma or equivalent
strong leadership and team management skills
excellent customer service abilities
proficient in inventory management and scheduling
conflict resolution and problem-solving skills
familiarity with Point of Sale (POS) systems
understanding of food safety regulations
effective communication and time management skills

Job Duties

assist the General Manager with managing restaurant operations during the night shift
supervise and lead a team of 6 to 15 employees
ensure excellent customer service and address guest concerns promptly
oversee inventory management and order supplies as needed
create and manage staff schedules to optimize coverage
enforce compliance with food safety regulations and company policies
operate and manage Point of Sale (POS) systems accurately
resolve conflicts among staff and handle employee performance issues