
Job Overview
Benefits
competitive compensation
Opportunities for advancement
Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
Paid Time Off
401(k) with 50% company match
Free Employee Meals
Job Description
Marco's Pizza is a leading pizza franchise in the United States, renowned for its commitment to quality and customer satisfaction. With a widespread presence, it has become the go-to choice for pizza lovers nationwide. As the premier pizza franchise, Marco's Pizza emphasizes delivering exceptional meal experiences by serving one meal, one family, one neighborhood at a time. The franchise is driven by a culture of excellence, always striving to be better and faster than competitors. Hoogland Restaurant Group, the largest franchise owner of Marco's Pizza in the US, operates over 100 locations, providing a strong and supportive environment for its team members to thrive both personally and professionally. At Hoogland Restaurant Group, career growth is a priority, and employees are encouraged to advance within the company while benefiting from a dynamic, people-oriented workplace.
The role of Assistant Manager at Marco's Pizza is an exciting opportunity for individuals passionate about leadership, customer service, and operational excellence. As an Assistant Manager, you will play a crucial part in leading and developing a team to deliver outstanding product quality and superior customer service. You will manage the day-to-day operations that drive sales while maintaining control over costs to ensure restaurant profitability. The position involves fostering a positive culture aligned with Marco's Pizza values, coaching and training team members on company processes, customer service standards, and policy adherence.
Your responsibilities will include maintaining product quality, ensuring fast and friendly service, overseeing cleanliness and sanitation standards, and managing inventory levels to meet operational demands. Customer satisfaction is paramount, so you will address any service issues promptly and effectively. Additionally, you'll contribute to marketing initiatives and promotions to boost store sales and take ownership of weekly key performance indicators (KPIs) to meet or exceed business goals. Operational security is a vital aspect of this role, including managing deposits and safeguarding the store's assets. The Assistant Manager will also be accountable for budgeting efforts, reducing waste, and driving profitability through careful management of profit and loss line items. This position requires someone with leadership skills capable of managing a team of up to 20 members, delivering results through people and process excellence.
Marco's Pizza offers a competitive compensation package and a suite of benefits designed to support employee well-being and professional growth. Employees receive opportunities to move up into higher management roles and advance their careers within a reputable, well-established brand. Benefits include medical, dental, and vision insurance, company-paid life insurance, paid time off, and a 401(k) plan with a company match of 50 percent. Plus, employees enjoy free meals with the company meal plan, which includes delicious pizzas and sub sandwiches, making it a fun and rewarding workplace where team members feel valued and motivated to contribute to ongoing success.
The role of Assistant Manager at Marco's Pizza is an exciting opportunity for individuals passionate about leadership, customer service, and operational excellence. As an Assistant Manager, you will play a crucial part in leading and developing a team to deliver outstanding product quality and superior customer service. You will manage the day-to-day operations that drive sales while maintaining control over costs to ensure restaurant profitability. The position involves fostering a positive culture aligned with Marco's Pizza values, coaching and training team members on company processes, customer service standards, and policy adherence.
Your responsibilities will include maintaining product quality, ensuring fast and friendly service, overseeing cleanliness and sanitation standards, and managing inventory levels to meet operational demands. Customer satisfaction is paramount, so you will address any service issues promptly and effectively. Additionally, you'll contribute to marketing initiatives and promotions to boost store sales and take ownership of weekly key performance indicators (KPIs) to meet or exceed business goals. Operational security is a vital aspect of this role, including managing deposits and safeguarding the store's assets. The Assistant Manager will also be accountable for budgeting efforts, reducing waste, and driving profitability through careful management of profit and loss line items. This position requires someone with leadership skills capable of managing a team of up to 20 members, delivering results through people and process excellence.
Marco's Pizza offers a competitive compensation package and a suite of benefits designed to support employee well-being and professional growth. Employees receive opportunities to move up into higher management roles and advance their careers within a reputable, well-established brand. Benefits include medical, dental, and vision insurance, company-paid life insurance, paid time off, and a 401(k) plan with a company match of 50 percent. Plus, employees enjoy free meals with the company meal plan, which includes delicious pizzas and sub sandwiches, making it a fun and rewarding workplace where team members feel valued and motivated to contribute to ongoing success.
Job Requirements
- 1 year of restaurant experience and/or management experience preferred
- Ability to lead up to 20 team members
Job Qualifications
- 1 year of restaurant experience and/or management experience preferred
- Ability to lead up to 20 team members
- Strong leadership and communication skills
- Knowledge of food safety and sanitation standards
- Ability to manage inventory and control costs
- Customer service orientation
- Ability to handle multiple responsibilities in a fast-paced environment
Job Duties
- Lead and develop team members to deliver excellent product quality and customer service
- Train team members on company processes, customer service, and policies
- Assist manager with scheduling, performance feedback, and human resources tasks
- Maintain standards for product quality, service speed, cleanliness, and sanitation
- Manage inventory levels and ordering system
- Respond to customer complaints to ensure satisfaction
- Assist with marketing events and promotions to increase sales
- Monitor and achieve weekly key performance indicators
- Maintain store and property cleanliness
- Handle deposits and safe contents following security procedures
- Manage profit and loss line items to reduce waste and ensure profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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