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Restaurant Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $70,500.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k Retirement Plan
Employee Stock Purchase Program

Job Description

Red Robin is a vibrant, high-volume, full-service restaurant known for its laid-back atmosphere, uniquely quirky vibe, and passion for delivering exceptional dining experiences. As a popular burger chain, Red Robin thrives on its commitment to unbridled hospitality, creating memorable moments for guests and team members alike. The company culture is energized by magnetic personalities and a passion for fun, which foster a sense of belonging and inclusivity. Red Robin offers significant growth opportunities, making it an attractive workplace for individuals seeking to advance their careers within the hospitality industry. Dedicated to serving up connection, fun, and generosity alongside their world-famous steak fries, Red Robin embodies a spirit that is bottomless in enthusiasm and commitment to quality.

The Restaurant Assistant General Manager role is pivotal to the success of each Red Robin location. Serving as the right hand to the Restaurant Managing Partner, the Assistant GM ensures seamless daily operations while upholding the company’s standards of excellence. This leadership position demands a strong dedication to guest satisfaction and team member development, blending operational expertise with a passion for creating an outstanding restaurant experience. The Assistant General Manager acts as a brand ambassador, fostering a culture of continuous improvement and exemplifying the company’s core values.

In this role, the assistant manager oversees various cost centers, manages budgets, and helps drive the financial success of their restaurant. They inspire and motivate the team to deliver exceptional service and maintain an upbeat and professional environment. With responsibilities spanning from staff supervision to enforcing health and safety standards, the Assistant General Manager provides strategic leadership and hands-on support to ensure every guest enjoys the unique Red Robin experience.

The position offers a competitive annual salary range of $55,000 to $70,500 with an uncapped bonus program that rewards financial success. Team members also benefit from a variety of perks including referral bonuses, free shift meals, and significant discounts on Red Robin food for their families. The restaurant is closed on Thanksgiving and Christmas, showing respect for work-life balance and team member well-being. Additionally, this role presents excellent opportunities for growth and career advancement within the company.

Red Robin prioritizes a positive work culture, encouraging a "better for being here" mentality that motivates employees to continually improve and contribute to the team’s overall success. This position requires strong leadership skills, excellent communication, a deep understanding of profit and loss management, and the ability to obtain necessary certifications and permits. Those who succeed in this role are culture champions who lead by example and embody the spirit and energy that make Red Robin a standout dining destination.

Job Requirements

  • Must be 21 years of age
  • Minimum of 2 years of management experience
  • Open availability including nights, weekends, and holidays
  • Reliable transportation
  • Strong communication and leadership abilities
  • Working knowledge of Microsoft Excel, Outlook, and Word
  • Ability to obtain necessary certifications and permits as required by state and local law
  • Knowledge of profit and loss management
  • Ability to work flexible and varied schedules

Job Qualifications

  • Minimum 2 years of management experience in a restaurant or hospitality setting
  • Strong communication and exceptional leadership skills
  • Ability to motivate and develop team members focused on hospitality and service excellence
  • Proficient knowledge of profit and loss (P&L) management
  • Competency in Microsoft Excel, Outlook, and Word
  • Ability to obtain required state and local certifications and permits
  • Preferred knowledge of local and state health codes
  • Experience with restaurant management systems such as Workday, Aloha, NBO, and HotSchedules

Job Duties

  • Partner with the Restaurant Managing Partner to oversee day-to-day operations
  • Uphold company standards and brand values as a brand ambassador
  • Oversee cost centers and manage budgets effectively
  • Create an exceptional and memorable experience for guests and team members
  • Motivate, inspire, and develop a passionate and dedicated team
  • Ensure compliance with health and safety regulations and obtain necessary certifications
  • Drive continuous improvement and foster a positive work culture

Job Criteria

Experience

Mid Level (3-7 years)


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