Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
performance bonuses
Job Description
Our hiring establishment is a vibrant and customer-focused restaurant known for its commitment to delivering exceptional dining experiences through a 100% scratch kitchen approach. This ensures that every dish is meticulously prepared using fresh ingredients and homemade recipes, reflecting high culinary standards and dedication to quality. The restaurant thrives on its dynamic and inclusive culture that encourages team collaboration, innovation, and continuous improvement in delivering superior guest service. Known for its warm atmosphere and attention to detail, the restaurant has become a preferred destination for food enthusiasts who appreciate authentic flavors prepared with care and precision.
The role of Restaurant Assistant General Manager is pivotal in maintaining the high standards of the establishment. This position involves overseeing daily operations, ensuring flawless execution of every detail during every shift by every team member, and consistently exceeding guest expectations. The Assistant General Manager provides leadership through direction, coaching, training, and development to all team members, emphasizing food quality, service standards, safety, sanitation, and adherence to company policies. Responsible for collaborating closely with the General Manager, this role supports the financial health of the restaurant by managing inventory, controlling costs, and implementing strategic plans that improve overall financial performance. The Assistant General Manager is also integral in fostering community involvement by leveraging the catering team and building sales opportunities.
This position requires a proactive individual capable of multitasking, working under pressure, and exercising sound judgment. Exceptional communication skills are necessary to interact effectively with guests, team members, management, local owners, vendors, and cross-functional teams. The Assistant General Manager ensures a safe, professional, and harassment-free work environment while managing scheduling to meet staffing needs based on projections. Moreover, this role demands a strong focus on guest satisfaction, handling feedback promptly to ensure positive recovery and continued loyalty.
Physical demands include the ability to perform tasks that involve bending, lifting up to 50 pounds, standing for prolonged periods, and navigating the restaurant environment safely. The role requires hands-on involvement with kitchen equipment and office tools, requiring dexterity, climbing ladders or step stools, and performing movements such as reaching, kneeling, crouching, and bending. The ideal candidate will bring a robust combination of leadership experience, operational savvy, guest service excellence, and dedication to upholding the restaurant's esteemed reputation in the community.
The role of Restaurant Assistant General Manager is pivotal in maintaining the high standards of the establishment. This position involves overseeing daily operations, ensuring flawless execution of every detail during every shift by every team member, and consistently exceeding guest expectations. The Assistant General Manager provides leadership through direction, coaching, training, and development to all team members, emphasizing food quality, service standards, safety, sanitation, and adherence to company policies. Responsible for collaborating closely with the General Manager, this role supports the financial health of the restaurant by managing inventory, controlling costs, and implementing strategic plans that improve overall financial performance. The Assistant General Manager is also integral in fostering community involvement by leveraging the catering team and building sales opportunities.
This position requires a proactive individual capable of multitasking, working under pressure, and exercising sound judgment. Exceptional communication skills are necessary to interact effectively with guests, team members, management, local owners, vendors, and cross-functional teams. The Assistant General Manager ensures a safe, professional, and harassment-free work environment while managing scheduling to meet staffing needs based on projections. Moreover, this role demands a strong focus on guest satisfaction, handling feedback promptly to ensure positive recovery and continued loyalty.
Physical demands include the ability to perform tasks that involve bending, lifting up to 50 pounds, standing for prolonged periods, and navigating the restaurant environment safely. The role requires hands-on involvement with kitchen equipment and office tools, requiring dexterity, climbing ladders or step stools, and performing movements such as reaching, kneeling, crouching, and bending. The ideal candidate will bring a robust combination of leadership experience, operational savvy, guest service excellence, and dedication to upholding the restaurant's esteemed reputation in the community.
Job Requirements
- High school diploma or general equivalency diploma
- some college preferred
- minimum of three years high volume full-service restaurant management experience
- exceptional leadership and motivational skills required
- ability to attract, train, develop, and retain team members
- strong focus on guest service
- ability to achieve financial goals related to sales, guest counts, staffing, and cost control
- ability to perform physical tasks including bending, lifting up to 50 pounds, standing for extended periods
- ability to talk, hear, use hands repetitively, reach, bend, kneel, crouch, climb ladders and stools
- able to work in restaurant environment
- maintain safe and harassment-free workplace
Job Qualifications
- High school diploma or GED
- some college preferred
- minimum three years of high volume full-service restaurant management experience
- exceptional leadership and motivational skills
- proven ability to attract, train, develop, and retain top talent
- strong guest service focus with ability to provide exceptional dining experiences
- ability to define, measure, and achieve financial goals including sales growth, guest count increases, staffing effectiveness, and cost management
Job Duties
- Ensure flawless execution of every detail during shifts by team members
- provide direction, coaching, training, and development focused on food quality, service standards, safety, sanitation, and company policies
- ensure adherence to all food, beverage, and service standards
- partner with General Manager to manage financial performance including inventory and cost controls
- create and implement plans to improve financial outcomes
- execute new company initiatives
- inspire community involvement through catering team
- manage staffing and scheduling according to projections
- interview and assist in selection of team members
- oversee daily administration following policy and standards
- organize and plan work proactively
- communicate effectively with guests, team members, management, owners, vendors
- respond promptly to guest feedback ensuring positive recovery
- ensure cleanliness and sufficient supplies
- maintain safety procedures and equipment operation standards
- provide a safe, professional, non-hostile, harassment-free work environment
- handle multiple priorities and work under stress with good judgment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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