Restaurant Assistant General Manager

Guilford Hall Brewery is a prominent establishment located in Baltimore, MD, known for its vibrant atmosphere and dedication to providing an exceptional dining and beverage experience. As a well-regarded brewery and restaurant, Guilford Hall Brewery combines the art of craft brewing with a passion for culinary excellence. This unique blend of brewery and dining experience makes it a sought-after destination for both locals and visitors who appreciate quality food and beverages in a lively social setting. The brewery is deeply committed to maintaining high standards in every aspect of its operations, from brewing innovative beer selections to offering a diverse menu that caters to a range of tastes and dietary preferences. Established as a leader in the Baltimore food and beverage scene, Guilford Hall Brewery prides itself on fostering a welcoming environment where guests can enjoy memorable moments with friends and family, accompanied by excellent service and outstanding flavors.

We are currently seeking a highly motivated and experienced Restaurant Assistant Manager to join our team and play a crucial role in overseeing the restaurant operations. This full-time position offers a competitive salary in the range of $60,000 to $70,000 annually, reflecting the importance of the role within our organization. The Assistant Manager will be instrumental in ensuring the smooth functioning of the front of house operations and the overall success of the establishment. This leadership role demands someone with excellent organizational skills, strong communication abilities, and a comprehensive background in the food service industry.

The ideal candidate will be capable of managing all front of house activities, including supervising staff, handling inventory control, and enhancing the customer service experience. Attention to detail is essential, as the role requires accuracy in maintaining job codes and hours within the POS system, adhering to best pricing practices, and managing weekly scheduling effectively. The Assistant Manager will also oversee food preparation and quality assurance to maintain consistency and exceed customer expectations.

Beyond operational oversight, this role involves training and mentoring staff to elevate service standards and foster a positive work environment. Handling customer complaints professionally and promptly is a vital part of the responsibilities, ensuring that guest satisfaction remains a top priority. Monitoring employee performance and delivering constructive feedback to support continuous improvement is another critical aspect of the position. Additionally, collaboration with the culinary team to develop innovative menu items and specials allows the Assistant Manager to contribute creatively to the evolving dining experience at Guilford Hall Brewery.

This is an exciting opportunity for a seasoned manager who thrives in fast-paced, dynamic settings and is passionate about leading and inspiring a diverse team. The position requires proficiency in key operational technologies such as the Microsoft Office Suite and a proactive approach to problem-solving. Experience with ServSafe certification is preferred, emphasizing the commitment to food safety and quality standards.

If you are seeking to advance your career in a thriving brewery and restaurant environment, where your leadership and expertise can make a significant impact, Guilford Hall Brewery invites you to apply. Become part of our dedicated team and contribute to continuing our tradition of excellence in the Baltimore dining and brewing landscape.