Restaurant & Operations Manager

Lucky Strike Entertainment is a leading global company specializing in location-based entertainment. Established in 1997 with a single bowling center, Lucky Strike has grown into a powerhouse in the hospitality and entertainment industry, operating 360 upscale and traditional bowling centers, five expansive waterparks, a large amusement park in California, and 10 upscale Boomers Family Entertainment Centers across major markets. With a workforce of 14,000 associates and nearly $1.4 billion in annual revenue, Lucky Strike is committed to providing memorable experiences for every guest at every visit. The company's success stems from a dedication to hospitality, quality service, and innovation in the entertainment sector.

Working at Lucky Strike means becoming part of a passionate and dynamic team of professionals focused on excellence and sustained career growth. The company values talented and committed individuals, particularly in management roles, offering abundant rewards and career opportunities to those who succeed in joining. The work environment thrives on teamwork, accountability, and a genuine passion for guest satisfaction.

The role of Restaurant and Operations Manager at Lucky Strike Entertainment is integral to the success of the company. This position involves leading the food and beverage, bar, kitchen, bowling, and arcade operations during all shifts, ensuring seamless service flow and adherence to hospitality standards. The manager acts as a flexible team leader, capable of stepping into any role required on the floor, and is responsible for building and maintaining a high-performing team that delivers exceptional service without needing constant oversight. The role requires a hands-on approach to managing day-to-day operations, driving revenue through sales-focused service, and maintaining strong guest engagement. Additionally, this position demands managing labor costs, food and beverage expenses, inventory accuracy, and achieving daily financial targets.

The Restaurant and Operations Manager plays a crucial role in creating a positive and efficient work environment. This includes recruiting, training, scheduling, and coaching team members to meet company standards and provide outstanding guest service. The manager ensures operational readiness and guest satisfaction during every high-volume shift by supporting both front-of-house and back-of-house teams, promptly resolving guest issues, and fostering a culture of accountability that aligns with Lucky Strike’s core values. This leadership role requires a proactive, floor-first management style that prioritizes guest experience and operational excellence.

Compensation for this role ranges from $18.00 to $22.00 per hour, reflecting the importance of experienced leadership in delivering excellent service and operational success. Lucky Strike also offers a comprehensive benefits package including medical, dental, vision, wellness resources, retirement plans, employee stock purchase programs, and various discounts for employees. This position provides an excellent opportunity for individuals seeking to grow their careers in a vibrant and rewarding environment within the entertainment and hospitality industry.