Restaurant & Operations Manager

Job Overview

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Compensation

Salary
Range $65,876.00 - $77,502.00
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment
Career growth opportunities

Job Description

Dave & Buster's Inc. is a leader in the Restaurant & Entertainment industry, renowned for delivering a unique and unforgettable guest experience. The company operates multiple brands, including Dave & Buster's and Main Event Entertainment, combining dining with interactive entertainment to create vibrant, fast-paced environments. With a commitment to fun, excellence, and continuous growth, Dave & Buster's has established itself as a premier destination for guests seeking both great food and entertainment. Their emphasis on employee development, team collaboration, and guest satisfaction has garnered a reputation for being a rewarding workplace that fosters career growth and personal achievement.

The role of the Restaurant & Operations Manager is pivotal to the company’s success. This position provides overall leadership, supervision, and strategic direction to ensure that operational standards are met and exceeded. As the Restaurant & Operations Manager, you will lead a dynamic team in a fast-paced, multi-faceted environment where guest experience is paramount. You will be responsible for all aspects of business operations, from the smallest details to the overarching strategy. This role demands a hands-on leader who thrives on motivating staff, managing complex business priorities, and driving exceptional results, including managing sales targets that can reach up to 100,000 dollars daily.

You will be expected to inspire and support your team members, ensuring they feel empowered to provide memorable guest interactions that reflect the brand’s core values. With a focus on strategic initiatives, you will work closely with the management team to maintain high performance and cultivate a fun and engaging work atmosphere. This role also demands stamina and flexibility, as it requires working weekend, night, and holiday shifts in a lively, sometimes noisy environment. The salary for this position ranges from $65,876 to $77,502 annually, coupled with a comprehensive benefits package and performance-based bonuses.

Dave & Buster’s invests in its team members by offering large leadership teams to provide support throughout shifts, fostering an environment where multiple managers collaborate to achieve goals. The company also values immediate gratification when goals are surpassed and the ability to face challenges head-on. If you are motivated by growth opportunities and a rewarding career path within a well-known entertainment and dining brand, this role offers an ideal blend of leadership, strategy, and hands-on management in a fun-filled setting.

Job Requirements

  • 21+ years of age
  • 2+ years of Restaurant/Hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • The ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • 2+ years of Restaurant/Hospitality experience
  • Able to handle 100K days while walking five miles a shift and working an average of 50-hour work weeks

Job Duties

  • Developing and leading hourly team members to exceed guest’s expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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