Restaurant & Operations Manager

Job Overview

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Compensation

Salary
Range $54,400.00 - $67,300.00
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Benefits

competitive salary
Quarterly bonus program
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
Employee assistance program
401K matching plan
Free Food
FREE gameplay
fun work environment

Job Description

Dave & Buster's Inc. and Main Event Entertainment are prominent leaders in the entertainment and dining industry, known for creating memorable experiences that blend food, fun, and games under one roof. As a dynamic company operating in the fast-paced restaurant and entertainment sector, they pride themselves on their vibrant culture and robust growth opportunities. They emphasize employee engagement, a team-oriented environment, and fostering a workplace that is as entertaining as the experiences they provide to their guests. Their establishments combine exciting entertainment with quality dining options, making them a top choice for guests seeking an engaging and enjoyable outing.

The Restaurant & Operations Manager role at Dave & Buster's/Main Event Entertainment is a pivotal leadership position responsible for overseeing day-to-day operations while driving strategic initiatives to improve business performance and elevate guest experiences. This full-time role often involves working in a fast-paced, vibrant environment where multitasking and teamwork are essential. The manager leads by example, supervising hourly team members, managing labor and costs, and ensuring all operational standards are met consistently. With a focus on both the smallest operational details and the broader business vision, the role requires a passionate leader committed to surpassing goals and creating a fun, welcoming atmosphere for both guests and staff.

Successful candidates will have experience working in restaurant or hospitality environments, solid leadership qualities, and the stamina to thrive through demanding shifts that can average 50 hours per week. The ability to handle high volume days, such as those reaching 100K in sales, while managing the physical demands of extensive walking and active supervision is essential. Dave & Buster's/Main Event offers a supportive work culture with multiple managers per shift to encourage collaboration and shared leadership.

This position provides competitive compensation within the salary range of $52,181 to $61,389 annually, complemented by a comprehensive benefits package and perks designed to support employee well-being and career growth. Employees enjoy access to health benefits including dental and vision coverage, long and short-term disability, an employee assistance program, and a 401K matching plan. Additionally, perks like free food, free gameplay, and an engaging and fun work environment are offered to ensure the team remains motivated and connected.

In summary, this role is ideal for leaders who thrive in vibrant, interactive settings, love creating exceptional guest experiences, and want to contribute to a nationally recognized entertainment brand's continued success and growth.

Job Requirements

  • 21+ years of age
  • 2+ years of restaurant/hospitality experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • The ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions

Job Qualifications

  • 2+ years of restaurant/hospitality experience
  • Proficient in managing cost of goods sold and labor
  • True leadership capabilities
  • Ability to lead a team to create a memorable guest experience
  • Experience working in a fast-paced environment
  • Strong communication skills
  • Ability to inspire and motivate team members

Job Duties

  • Developing and leading hourly team members to exceed guest's expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continuous professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Job Criteria

Experience

Mid Level (3-7 years)


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