Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $25.00
Benefits
Competitive 401k match
Paid parental leave
Paid Time Off
100% company paid medical plan option
Inclusive and diverse work environment
Commission and bonus opportunities
Flexible work schedule
Job Description
Optima is a distinguished design-driven real estate development firm with a rich history spanning over 40 years. Rooted in the modernist tradition, the company operates from offices located in Illinois and Arizona, specializing in developing, designing, building, and managing luxurious urban and suburban residential communities. Optima is unique in its approach, integrating the entire process of real estate development within one company. This includes development, architecture, construction, sales, and management, which allows for greater control, focus, and fluidity throughout the entire real estate development lifecycle. Optima’s dedication to delivering extraordinary living spaces through innovative design, sustainability, and exceptional management is... Show More
Job Requirements
- High-energy and hardworking with an ambitious spirit
- warm and friendly with strong customer service skills
- professional verbal and written communication skills
- strong teamwork and listening skills
- goal oriented with a fixer mentality
- organized and detailed
- knowledge of online marketing
- previous customer service experience is required
- comfortable with social media and cell phone app usage
- minimum of a high school diploma, Bachelor’s degree preferred
- experience with Yardi Voyager 7 and RentCafe a plus
Job Qualifications
- Minimum of a high school diploma, Bachelor’s degree preferred
- previous customer service experience is required
- professional verbal and written communication skills
- strong teamwork and listening skills
- knowledge of online marketing
- comfortable with social media and cell phone app usage
- experience with Yardi Voyager 7 and RentCafe a plus
Job Duties
- Provide superior customer service for all resident inquiries and timely response to issues
- assist with resident retention, renewal programs and community events
- oversee virtual concierge program, package delivery operations, reputation management, and resident satisfaction program
- assist in managing the on-site programs to ensure compliance with the resident app, parking, storage, amenity reservations, virtual concierge and more
- deliver concierge-level service to residents that creates an unmatched experience and promotes strong resident retention, increased revenue and promotes a positive reputation
- coordinate the resident move in experience and assist with introducing building technology
- maintain accurate and thorough knowledge of all the aspects of the community, specifically in all areas of leasing and pricing information, availability, amenities, surrounding areas and lifestyle
- participate in marketing efforts and resident functions, and brainstorm additional ideas for driving traffic to the property
- respond to phone, e-mail and in-person inquiries to identify needs of prospects and residents
- ensure apartments look beautiful for showings and move-ins
- review all social channels
- conduct outreach marketing
- work a flexible schedule to include weekends, evenings and holidays
- assist as a backup leasing consultant by identifying client interests and needs to find the perfect apartment home, conduct customized tours and review options
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs