Resident District Manager

Sodexo is a global leader in quality of life services, dedicated to creating exceptional experiences and improving everyday life for individuals and communities worldwide. With a comprehensive portfolio that includes food service, catering, facilities management, and integrated solutions, Sodexo partners with various sectors including education, healthcare, corporate, and government, to deliver innovative and sustainable service solutions. At the core of Sodexo’s mission is a commitment to diversity, inclusion, and the wellbeing of both employees and clients, fostering an environment where every individual is respected and valued. The company prides itself on providing tailored experiences that meet the unique needs of each client, ensuring that service excellence drives customer satisfaction and business growth.

Joining Sodexo as a Resident District Manager at the University of New Haven, located in West Haven, Connecticut, presents an exciting opportunity to make a substantial impact on campus dining experiences. This role is pivotal in managing a complex dining program consisting of multiple locations and service offerings on campus. As the senior Sodexo leader and primary client partner, the Resident District Manager drives operational excellence, financial performance, and team development while maintaining strong stakeholder relationships. This position involves extensive client engagement, dedicating approximately 70% of the time to fostering strategic partnerships with university leadership, campus stakeholders, and student groups to ensure exceptional satisfaction and service quality.

The ideal candidate will have prior experience in higher education dining or similarly complex food service environments, showcasing a track record of managing multi-unit operations with accountability for financial results. Strong skills in budgeting, forecasting, labor management, and profit and loss accountability are essential. Additionally, the role requires adeptness at managing labor relations within a unionized workforce and fostering a positive, inclusive work environment. This leadership role focuses not only on operational leadership but also on innovative approaches to grow the dining services business, enhance student engagement, and implement continuous improvement initiatives that elevate service, quality, and profitability.

This position offers relocation assistance and a comprehensive benefits package, including medical, dental, vision, wellness programs, 401(k) with matching contributions, paid time off, company holidays, and career growth opportunities such as tuition reimbursement. Compensation is competitive and reflective of the candidate’s education, experience, and skills.

By joining Sodexo at the University of New Haven, the Resident District Manager will not only lead a skilled team but also contribute directly to creating an exceptional campus dining environment that aligns with the university’s values and expectations. This role is suited for a strategic, solution-oriented leader passionate about building trusted client partnerships and leading high-performing teams while driving business success in a dynamic, unionized campus setting.