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Resident Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accidental death and dismemberment insurance
long-term disability insurance
401(k) with Company Match
Paid Time Off
Paid holidays
Employee assistance program
Daily Pay

Job Description

Trillium Woods is a distinguished Life Plan Community located on 46 acres of scenic land in Plymouth, MN. This senior living community is dedicated to providing exceptional care and services to its residents, fostering an environment that promotes dignity, respect, and a fulfilling lifestyle for seniors. Known for its supportive, team-oriented culture, Trillium Woods believes in creating meaningful experiences for residents through comprehensive and compassionate services. The community’s holistic approach not only meets the physical needs of residents but also nurtures their social, emotional, and mental well-being. With a vibrant location set amidst natural beauty, Trillium Woods offers more than... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • familiarity with Microsoft Office Suite products
  • must demonstrate excellent telephone communication skills
  • prior experience in customer-facing role in senior living community is desirable

Job Qualifications

  • High school diploma or general education degree (GED)
  • familiarity with Microsoft Office Suite products
  • excellent telephone communication skills
  • prior experience in a customer-facing role in a senior living community is desirable

Job Duties

  • Greet, direct and provide customer service to residents, associates, visitors and guests both in-person and via telephone
  • fill in at receptionist desk when needed
  • perform general office work including distribution of communications and incoming mail, copying, filing, mail preparation
  • create and update documents, videos, announcements and flyers
  • provide technology support to residents for phones, computer problems, printing, personal devices and applications such as email and social media
  • solve issues presented by residents, guests, vendors and suppliers while meeting organizational objectives and maintaining positive interactions
  • accept delivery packages, document receipt and notify recipients
  • prepare maintenance work orders as requested
  • assist the Director of Administrative Services with projects and assignments

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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