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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional Development
Job Description
Sur La Table is a prominent retail company with over 58 stores across the United States, renowned for offering an unparalleled selection of exclusive and premium-quality goods for the kitchen and table. The company also boasts the largest avocational cooking program in the U.S., making it a leader in culinary education and retail. Sur La Table's mission centers around creating happiness through cooking and sharing good food, a philosophy that is embedded in its customer interactions, store operations, and culinary programs. The brand is committed to delivering an exceptional experience by combining high-quality products with culinary expertise and inspiration.
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Job Requirements
- Must be 21 years of age or older
- Culinary degree strongly preferred
- 1-2 years experience as a culinary instructor
- 3-4 years kitchen management experience
- Valid Food Manager Certification
- Strong leadership skills
- Excellent communication and problem-solving abilities
- Ability to stand for up to 5 hours
- Ability to lift up to 50 lbs
- Ability to work flexible schedule including nights, weekends, and holidays
- Regular and predictable attendance
- Ability to work in variable kitchen environments
- Ability to operate POS and computer systems
Job Qualifications
- Culinary degree strongly preferred
- 1-2 years of experience as a culinary instructor
- 3-4 years of progressively responsible kitchen management experience
- Valid Food Manager Certification
- Proven track record of achieving sales and motivating teams
- Strong leadership and team development skills
- Excellent communication, problem-solving, and decision-making abilities
- Passion for community engagement and customer experience
- Proficiency in Microsoft Office Suite and retail systems preferred
- Must be 21 years or older at the time of employment
Job Duties
- Recruit, mentor and retain a high-performing culinary and retail team
- Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture
- Conduct regular performance evaluations, provide feedback, and create development plans
- Represent the brand by creating memorable, educational cooking classes
- Ensure quality and execution of cooking classes by following recipes and game plans
- Work with store leadership to increase foot traffic through classes and private events
- Maintain expertise on products and training resources
- Lead a customer-focused, guest obsessed culture on the sales floor and in the kitchen
- Address and resolve customer feedback related to the culinary program
- Drive sales growth by implementing strategies to enhance culinary and retail business
- Analyze key performance metrics daily to optimize store performance
- Manage daily store operations ensuring compliance with food safety and sanitation standards
- Maintain accurate inventory levels and control expenses
- Handle alcohol products in compliance with regulations
- Ensure store safety and cleanliness
- Maintain employee records and adhere to wage and hour laws
- Communicate and enforce Sur La Table policies and standard operating procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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