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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
The Knox Hotel & Residences by Auberge Collection is set to be a transformative destination located in the heart of Knox Street, Dallas. Slated to debut in late 2026, this revolutionary hotel and residence complex will become the city’s most captivating new address, blending bold design, luxurious comfort, and impeccable service. The hotel will feature 140 artfully designed guest rooms and suites created by the internationally acclaimed Martin Brudnizki Design Studio. Each room will boast a rich texture, glamour, and unique character, offering guests an elevated hospitality experience. Alongside the hotel, 48 private, world-class luxury residences crafted by renowned Dallas... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in luxury hospitality or residential services preferred
- excellent communication skills
- proficiency with property management systems
- ability to work flexible hours including nights, weekends, and holidays
- high level of discretion and professionalism
- strong organizational skills
Job Qualifications
- Passionate about delivering exceptional service and luxury residential experiences
- previous experience in luxury hospitality, high-end residential, private club, or boutique hotel environments preferred
- strong communication, organization, and problem-solving skills
- high level of professionalism, discretion, and emotional intelligence
- proficiency with property management systems (PMS) and service platforms
- flexible availability, including nights, weekends, and holidays
Job Duties
- Deliver personalized, anticipatory service aligned with brand standards
- serve as the primary contact for homeowners, guests, and vendors
- coordinate move-ins, deliveries, vendor access, and contractor scheduling
- monitor contractor activity and maintain accurate access and service logs
- coordinate in-residence services such as maintenance, repairs, and housekeeping
- manage resident, guest, and vendor access in partnership with Security
- oversee package handling, deliveries, and resident notifications
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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