Residences Concierge

The Knox Hotel & Residences by Auberge Collection is set to be a transformative destination located in the heart of Knox Street, Dallas. Slated to debut in late 2026, this revolutionary hotel and residence complex will become the city’s most captivating new address, blending bold design, luxurious comfort, and impeccable service. The hotel will feature 140 artfully designed guest rooms and suites created by the internationally acclaimed Martin Brudnizki Design Studio. Each room will boast a rich texture, glamour, and unique character, offering guests an elevated hospitality experience. Alongside the hotel, 48 private, world-class luxury residences crafted by renowned Dallas interior designer Chad Dorsey will provide exclusive living spaces for discerning homeowners. Residents and guests will enjoy a range of sophisticated dining and drinking venues including an all-day salon and terrace, a hidden cocktail lounge with an intimate atmosphere, and an inviting pool garden designed for relaxation and socializing. The accommodations will also include a signature Wellbeing by Auberge concept, combining skin-health rituals with innovative therapies in a serene yet welcoming setting.

As one of the most highly anticipated hotel openings in 2026, The Knox Hotel & Residences is committed to delivering an unmatched luxury lifestyle through both its exquisite design and outstanding service philosophy. The Residences Concierge plays a pivotal role in achieving this vision by serving as the primary point of contact for homeowners, guests, and vendors within the private residences. This position demands an individual capable of delivering seamless, secure, and highly personalized service that reflects the utmost professionalism and discretion. The concierge will support daily residential operations by anticipating the needs of residents and guests, coordinating move-ins, deliveries, vendor access, and scheduling of contractors. They will be responsible for monitoring contractor activity, maintaining accurate service logs, and managing access in partnership with the Security team. In addition, the concierge facilitates in-residence services such as maintenance, repairs, and housekeeping while overseeing package delivery and notifications to residents. Collaboration across departments including Concierge, Valet, Engineering, Housekeeping, and Security is essential to ensure a smooth operational flow. This role also supports lifestyle programming and resident events designed to enrich the residential experience. Successful candidates must demonstrate passion for luxury service, exceptional communication, organization, and problem-solving skills, and a high level of discretion and emotional intelligence. Flexibility to cover various shifts including evenings, weekends, holidays, and occasional overnight hours is required.

The Knox Hotel & Residences is part of the prestigious Auberge Collection, a global portfolio known for its extraordinary hotels, resorts, residences, and private clubs. Auberge properties distinguish themselves through captivating local design, exceptional cuisine, innovative wellbeing offerings, and gracious yet unobtrusive service. This role offers a unique opportunity to join a team dedicated to creating unforgettable experiences for residents and guests in one of Dallas’s most exciting new destinations. The Knox Hotel Employer LLC is an equal opportunity employer committed to diversity and inclusion at all levels of employment.