Reserve Food Service Director-Tulsa, OK

Tulsa, OK, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k)

career growth

Inclusive culture

Paid Time Off

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests in 15 countries around the world. Founded on a mission rooted in service, Aramark is dedicated to making a positive impact on its partners, communities, employees, and the environment. The company thrives on creating inclusive workplace cultures that foster diversity and equal opportunity, providing employees with career growth opportunities through continuous training and development. Its comprehensive benefits package includes health, dental, vision, and 401(k) plans, making it an attractive employer for professionals seeking stability, growth, and support in their careers.

The Food Service Director position at the Oklahoma Department of Corrections is a critical leadership role responsible for overseeing daily food production within a secure correctional facility. This role ensures efficient, safe, and compliant meal services are provided to the incarcerated population while managing large-scale kitchen operations with meticulous attention to food safety and security standards. The professional in this role will lead and mentor a team comprising both staff and incarcerated workers, fostering an environment of productivity, adherence to regulatory requirements, and exceptional service.

The Food Service Director coordinates all aspects of the food service operation, including menu planning to meet nutritional standards, inventory management, cost control, and compliance with facility, state, and federal regulations. This includes maintaining sanitation and safety standards consistently while leading initiatives that optimize food production and labor to meet financial targets. The role emphasizes strong client relationship management by regularly communicating operational progress and aligning food service plans with the client’s mission and vision.

This position offers a unique opportunity to impact the correctional food service environment positively by applying leadership skills, operational expertise, and a client-focused approach to ensure that food service operations run smoothly, efficiently, and safely. This job requires a dedicated professional who can skillfully coordinate resources, comply with regulations, and motivate teams to excel in a challenging but rewarding environment. Working with Aramark at the Oklahoma Department of Corrections also provides a chance for professional advancement, inclusivity, and the ability to contribute to meaningful mission-driven work.

Job Requirements

Bachelor's degree or equivalent experience
Minimum 4 years of experience in food service
At least 1-3 years in a management role
Strong verbal and written communication skills
Ability to maintain client and customer relationships
Ability to perform physical tasks including lifting up to 50 lbs and standing for long periods
Knowledge of food safety and sanitation standards
Ability to manage budgets and control costs
Understanding of relevant regulations and compliance standards

Job Qualifications

Requires at least 4 years of experience
Requires at least 1-3 years of experience in a management role
Requires previous experience in food service
Requires a bachelor's degree or equivalent experience
Strong communication skills
Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
Must be able to stand for extended periods of time

Job Duties

Lead, mentor, engage, and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
Ensure food services appropriately connect to the Executional Framework
Coach employees by creating a shared understanding about what needs to be achieved and how to execute
Reward and recognize employees
Ensure safety and sanitation standards in all operations
Identify client needs and effectively communicate operational progress
Adopt Aramark process and systems
Build revenue and manage budget, including cost controls regarding food, beverage and labor
Ensure the completion and maintenance of P&L statements
Achieve food and labor targets
Manage resources to ensure quality and cost control within budgetary guidelines
Implement and maintain Aramark agenda for both labor and food initiatives
Create value through efficient operations, appropriate cost controls and profit management
Full compliance with Operational Excellence fundamentals, including food and labor
Direct and oversee operations related to production, distribution and food service
Maintain a safe and healthy environment for clients, customers and employees
Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
Develop operational component forecasts and can explain variances, responsible for components accounting functions
Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
Recruit, hire, develop and retain front line team
Conduct period inventory
Maintain records to comply with ARAMARK, government and accrediting agency standards
Interact with Client Management and maintain effective client and customer relations at all levels with client organization
May participate in sales process and negotiation of contracts
Look for opportunities to implement new products and services which support sales growth and client retention
Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices