Reservation Manager

U-Haul is a reputable and long-established company that has been serving do-it-yourself movers and their households since 1945. Founded by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, U-Haul pioneered the concept of providing affordable, one-way moving equipment on a nationwide basis in the United States and Canada. This innovative approach allowed for widespread mobility and helped create a new industry centered on self-service moving solutions. The company is widely recognized for its iconic orange trailers and has built a strong presence as a leader in the moving and storage industry. U-Haul Holding Company and its family of companies have a shared commitment to fostering a culture of health and wellness. They strive to offer career stability and growth opportunities to their employees, supported by a comprehensive benefits package and a positive work environment.

The role of Reservation Manager Agent at U-Haul is an exciting opportunity for those who thrive in dynamic, fast-paced settings and enjoy working as part of a team. This position involves providing outstanding customer service, supporting field team members and dealerships, and efficiently managing equipment reservations and placements. Under the direction of the Traffic Control Manager, the Reservation Manager Agent plays a critical role in helping balance regional market inventory levels to meet future demand. This involves assisting customers directly, handling calls, reviewing key operational reports, and supporting U-Haul's portable storage product, U-Box. This position is ideal for individuals who are results-oriented, possess strong multitasking and communication skills, and are adept at using various office technologies such as multiline phones and email. U-Haul emphasizes both personal and professional growth, offering its employees diverse opportunities to advance their careers within the organization. By joining U-Haul as a Reservation Manager Agent, candidates become part of a team that values customer satisfaction, operational excellence, and employee wellness, underpinned by the company’s strong values and history of innovation.