You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Paid training
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Employee wellness programs
Job Description
TP is a leading global digital business services company dedicated to delivering the most advanced, digitally powered business solutions. Our mission is to help the world’s best brands streamline their operations in meaningful and sustainable ways, ensuring transformational outcomes for our clients and communities alike. With a passionate workforce of more than 500,000 employees worldwide speaking over 300 languages, TP leverages its vast global scale and local presence to act as a force for good, supporting our clients, communities, and the environment. This unique blend of scale, diversity, and expertise allows us to consistently drive excellence and innovation across multiple... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable using desktop computer systems and Windows-based systems
- Reliable internet connection with minimum download rate of 15 Mbps and upload rate of 5 Mbps
- ISP must have no packet loss and ping under 50ms
- Internet connections cannot be satellite, mobile data hotspots, P2P or VPN
- Proof of internet speed required
- Clean and quiet workspace
- Located in allowed states (AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY)
Job Qualifications
- High school diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and have general knowledge of Windows-based systems
- Customer service and/or sales experience preferred
- College degree preferred but not required
Job Duties
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active listening
- Work with confidential customer information and treat it sensitively
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customers
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Track all call related information for auditing and reporting purposes
- Provide feedback on call issues
- Upsell if required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: