Regional Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Training and development opportunities
Safe working environment

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, committed to delivering superior experiences across diverse industries including education, healthcare, sports, and business sectors. With a dedication to customer satisfaction, innovation, and operational excellence, Aramark fosters an inclusive culture where employees are empowered to reach their full potential. The company emphasizes respect, diversity, and a supportive environment, ensuring that all team members are valued and their contributions recognized. Aramark upholds a strict non-discrimination policy grounded in fairness and equality, promoting a workplace free from harassment or bias related to race, gender, age, disability, or any other legally protected characteristics.

The role of Regional Food Service Manager at Aramark is a dynamic leadership position responsible for orchestrating dining solutions that meet and exceed the preferences and expectations of patrons across multiple locations within a region. This managerial role requires overseeing the operations of dining areas where customers place menu-based orders for freshly prepared cuisine, ensuring that all service aspects align with Aramark's standards of quality, safety, and customer satisfaction. The Regional Food Service Manager plays a crucial role in driving team performance through coaching and development, using Aramark's proven coaching model to engage employees and maximize their potential. Recognizing and rewarding outstanding contributions is fundamental to fostering a motivated workforce committed to delivering exceptional service.

This position demands a proactive approach to client relationships, identifying their needs and providing timely communication on operational progress to maintain transparency and trust. Financial stewardship is also a key responsibility, including the preparation and maintenance of profit and loss statements to track performance and ensure financial targets for both clients and the company are consistently met. The manager must lead by example in enforcing operational excellence fundamentals, particularly regarding food quality, safety standards, labor utilization, and cost control. This includes comprehensive team training to uphold procedures and protocols that guarantee safe, efficient, and customer-focused service delivery.

In addition to managing day-to-day operational details, the Regional Food Service Manager is accountable for compliance with health, safety, and sanitation regulations to maintain a secure and healthy environment for clients, consumers, and employees alike. Physical stamina is essential as the role involves occasional handling and movement of objects up to 50 pounds as well as standing for extended periods.

This position offers an opportunity to grow within a leading global company, contributing to Aramark's mission of enriching lives through innovative dining experiences and operational excellence. Candidates who thrive in collaborative, high-energy environments and possess strong interpersonal and leadership skills will find a rewarding career path in this role.

Job Requirements

  • At least one year of experience in supervisory role
  • Bachelor’s degree or relevant practical experience preferred
  • Ability to handle, move, push, and pull objects weighing up to 50 pounds
  • Ability to tolerate prolonged standing

Job Qualifications

  • At least one year of experience in a supervisory role
  • Bachelor’s degree or relevant practical experience preferred
  • Strong interpersonal skills
  • Ability to create and preserve strong client and customer connections
  • Skilled in delivering outstanding customer service following Aramark's approved service methodology
  • Proficient in establishing and maintaining effective working relationships with various departments to deliver a unified food service experience

Job Duties

  • Use Aramark's coaching model to engage and develop team members to their fullest potential
  • Reward and recognize employees
  • Ensure individual and team performance meets objectives and client expectations
  • Plan and lead daily team briefings
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and communicate operational progress
  • Ensure the completion and maintenance of profit and loss statements
  • Deliver client and company financial targets
  • Follow operational excellence fundamentals by meeting and maintaining food and labor initiatives
  • Ensure entire team is trained and able to implement
  • Supervise team regarding production, quality and control
  • Maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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