Regional Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Life insurance

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, known for delivering innovative solutions to clients in various sectors including education, healthcare, sports, and business. The company’s philosophy revolves around creating a supportive environment where employees feel empowered and respected regardless of their background or personal characteristics. Aramark is committed to maintaining a fair and inclusive workplace, prohibiting discrimination based on factors protected by law, and fostering a culture that values diversity and inclusion. This commitment to a positive workplace culture supports Aramark’s mission to provide exceptional services that enhance the guest experience and drive client success.

The role of Regional Food Service Manager at Aramark is a dynamic and leadership-focused position responsible for creating and executing dining solutions that meet patron preferences and enhance overall guest satisfaction. This position requires overseeing and managing dining areas where patrons place menu-based orders for prepared cuisine, ensuring that operations run smoothly while meeting client expectations and company standards. The Regional Food Service Manager uses Aramark’s coaching model to engage and develop team members to their fullest potential, emphasizing employee recognition and reward as key aspects of team motivation and retention.

In this role, the manager conducts daily team briefings, implements safety and sanitation standards across all operations, and fosters strong client relationships by understanding client needs and communicating operational progress effectively. Financial acumen is critical as well, with responsibilities including the complete maintenance of profit and loss statements, achieving client and company financial targets, and adhering to Operational Excellence fundamentals by meeting food and labor initiatives. The manager also supervises the team in areas related to production, quality, and control to ensure that all service standards and operational objectives are met.

This leadership position demands a candidate who demonstrates strong interpersonal skills and a commitment to outstanding customer service following Aramark’s approved service methodology. The manager must be proficient in building and maintaining effective working relationships across different departments to deliver a seamless and unified food service experience. The role involves some physical activity, including occasional handling, moving, pushing, and pulling of objects up to 50 pounds and the ability to tolerate prolonged standing.

Emphasizing growth and development, the Regional Food Service Manager plays a critical role in empowering team members and fostering a culture of continuous improvement. Ideal candidates are those who bring at least one year of supervisory experience, with preference given to individuals holding a bachelor’s degree or relevant practical experience. This role offers the opportunity to work with a respected global company committed to operational excellence, inclusion, and outstanding service delivery, supporting both employee growth and client satisfaction on a regional scale.

Job Requirements

  • at least one year of experience in a supervisory role
  • ability to tolerate prolonged standing
  • ability to occasionally handle, move, push, and pull objects weighing up to 50 pounds

Job Qualifications

  • at least one year of experience in a supervisory role
  • bachelor’s degree or relevant practical experience preferred
  • strong interpersonal skills
  • proven ability to create and preserve strong client and customer connections
  • experience delivering outstanding customer service following Aramark's approved service methodology
  • proficient in establishing and maintaining effective working relationships across departments
  • ability to tolerate prolonged standing
  • capable of occasional handling, moving, pushing, and pulling of objects weighing up to 50 pounds

Job Duties

  • use Aramark's coaching model to engage and develop team members to their fullest potential
  • reward and recognize employees
  • ensure individual and team performance meets objectives and client expectations
  • plan and lead daily team briefings
  • ensure safety and sanitation standards in all operations
  • identify client needs and communicate operational progress
  • ensure the completion and maintenance of profit and loss statements
  • deliver client and company financial targets
  • follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
  • supervise team regarding production, quality and control
  • maintain a safe and healthy environment for clients, customers and employees

Job Criteria

Experience

Mid Level (3-7 years)


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