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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Parental leave
Referral program
Vision Insurance
Job Description
Alamo Drafthouse Cinema is a unique and popular cinema chain known for combining the magic of movies with exceptional food and beverage service, creating an entertaining and immersive movie-going experience. Operating in multiple locations across the United States, Alamo Drafthouse is a leader in the entertainment and hospitality industry, offering guests not only a film screening but a complete and memorable outing. The company values community, innovation, and outstanding customer service, which are highlighted in its core values: doing the right thing, fostering community, boldly going, and giving a sh!t. These principles guide the organization in delivering outstanding experiences and... Show More
Job Requirements
- Education level not explicitly specified
- 2+ years of leadership experience in restaurant or hospitality operations
- ServSafe Certification
- Local Health Cards as required
- Strong knowledge of cost of goods sold (COGs) management
- Experience in food safety
- Proven skills in food and beverage execution standards
- Ability to train, coach, and develop teams
- Familiarity with learning management systems (LMS) such as Wisetail
- Experience with Crunchtime and Toast systems preferred
- Strong communication and public speaking skills
- Proven ability to influence without direct authority
- Adaptability and self-motivation
- Capacity for frequent travel and work during nights, weekends, and peak business periods
Job Qualifications
- 2+ years of leadership experience in restaurant or hospitality operations
- ServSafe Certification, local Health Cards as required
- Strong knowledge of COGs management, food safety, and F&B execution standards
- Experience in training, coaching, and developing teams
- Familiarity with LMS platforms (Wisetail preferred)
- Experience with systems such as Crunchtime and Toast preferred
- Strong communication, coaching, and public speaking skills
- Proven ability to influence without direct authority
- Highly adaptable, self-motivated, and solutions-oriented
- Ability to travel frequently and work in a fast-paced environment
Job Duties
- Reinforces and upholds Alamo Drafthouse Food & Beverage standards across all venues with a focus on COGs, cleanliness, and product quality
- Oversees and ensures adherence to SOPs, food safety, and brand standards through regular in-venue audits
- Identifies gaps in execution and implements clear, actionable improvement plans
- Supports menu rollouts and new initiatives, ensuring operational readiness, training, and consistency
- Promotes recipe, cleanliness, and menu consistency across venues
- Designs and drives training programs for hourly teammates and managers focused on F&B execution and operational excellence
- Leads Alamo’s Training the Trainer program, F&B orientations, and department-specific training
- Builds and assigns LMS (Wisetail) content aligned with local and national initiatives
- Coaches venue leadership teams on F&B development, accountability, and performance improvement
- Supports F&B components of Alamo’s Manager-In-Training (MIT) programs through structured checkpoints and feedback
- Spends majority of time (90%) in venues providing hands-on coaching and operational F&B support
- Observes peak service regularly to assess execution and guest experience
- Provides floor support including guest recovery, food & beverage execution, and team coaching
- Monitors and supports key metrics including COGs, NPS, training completion, and operational compliance
- Partners with venue leadership to create action plans based on performance trends
- Evaluates training effectiveness and its impact on turnover to improve hiring and onboarding outcomes
- Partners with Operations, Culinary, Training, and other departments to ensure alignment and execution of standards
- Supports new store openings, transitions, and high-risk operational periods
- Communicates best practices and field insights to improve systems and training
- Fosters a culture of accountability, cleanliness, and operational excellence
- Ensures compliance with federal, local, and company safety, training, and brand standards
- Supports teammate engagement and development initiatives within venues
- Maintains a strong in-venue presence with flexible scheduling including nights, weekends, and peak periods
- Ability to step into operational gaps when needed such as manager coverage and training support
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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