Referral Specialist - Non Clinical

Home Health & Hospice Central Intake SC is a vital component of Medical Services of America (MSA), a leading healthcare provider specializing in home health and hospice care. MSA is known for its commitment to delivering compassionate, patient-centered care to communities across South Carolina. As a full-service healthcare organization, MSA offers a comprehensive range of medical services that help patients receive care in the comfort of their own homes, improving their quality of life and ensuring continuity of care. The agency prides itself on operating with a philosophy centered on respect, integrity, and excellence, making it a trusted partner in the healthcare community. MSA enjoys a reputation for clinical excellence and innovative care coordination approaches that cater to the unique needs of each patient.

The Full-Time, Non-Clinical Referral Specialist plays a crucial liaison role within MSA's South Carolina operations. This position is designed to bridge communication and coordination between the agency, hospitals, physician practices, skilled nursing facilities, and other referral sources. The Referral Specialist ensures that patient care activities are executed appropriately, timely, and cost-effectively, thereby facilitating smooth transitions and optimal patient outcomes. A key aspect of the role involves managing electronic referral systems, maintaining detailed and accurate referral logs, and collaborating closely with administrative and clinical teams to identify and address referral trends and issues.

The Referral Specialist will be tasked with communicating with both field staff and physicians to obtain necessary plans of care and modified orders, ensuring that all orders and documentation are processed within the required timelines. The role also demands active participation in start-of-care conferences and community education initiatives, reflecting MSA's dedication to quality improvement and community engagement. This position offers an excellent opportunity for individuals who are proficient in healthcare coordination and passionate about improving patient care delivery through efficient referral management.

Medical Services of America offers a competitive salary for this position along with a comprehensive benefits package. Benefits include generous paid time off, medical, prescription, dental and vision insurance, as well as other coverages such as short-term disability, long-term disability, accident and sickness insurance, and additional life insurance. The company also provides employee life insurance at no cost to the employee, a 401(k) retirement plan with a generous company match, and numerous opportunities for career advancement. Employees at MSA also benefit from professional development through continuing education programs and active participation in quality improvement initiatives.

In summary, the Referral Specialist role at MSA's Home Health & Hospice Central Intake SC is an impactful position designed for a diligent, communicative, and community-focused healthcare professional. It combines critical administrative functions with interpersonal liaison duties, providing a rewarding environment to contribute toward delivering superior home health and hospice care services across South Carolina. Candidates joining MSA become part of a forward-thinking, inclusive, and supportive team dedicated to making a positive difference in patients' lives and the broader healthcare community.