Receptionist/Switchboard Operator

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Benefits

Medical insurance
Dental Insurance
401k plan
Paid Time Off
vacation
growth opportunities
Paid training
family owned and operated
Long Term Job Security

Job Description

New Country is a well-established automotive dealership known for its commitment to exceptional customer service and strong community involvement. Located in various cities and towns, New Country prides itself on a family-oriented atmosphere where employees and customers alike feel valued and respected. The company focuses on building long-lasting relationships with its clientele, emphasizing personalized service and local engagement. As a family owned and operated business, New Country promotes a culture of dedication, integrity, and continuous growth. Their dealerships not only offer high-quality vehicles and services but also actively participate in local charities and nonprofit organizations, reinforcing their commitment to the... Show More

Job Requirements

  • High school diploma or GED
  • prior experience in telemarketing and or hospitality
  • exceptional telephone skills with a high level of comfort and a professional voice and manner
  • computer proficiency particularly in MS Office Suite (Word and Excel)
  • ability to learn new software programs
  • professional business appearance and demeanor
  • flexibility with regard to scheduling
  • automotive dealership prior experience a plus
  • public relations experience a plus
  • cold call experience a plus
  • experience using a customer relationship management (CRM) tool a plus
  • experience running a business switchboard a plus

Job Qualifications

  • High school diploma or GED
  • prior experience in telemarketing and or hospitality
  • exceptional telephone skills with a high level of comfort and a professional voice and manner
  • computer proficiency particularly in MS Office Suite (Word and Excel)
  • ability to learn new software programs
  • professional business appearance and demeanor
  • flexibility with regard to scheduling
  • automotive dealership prior experience a plus
  • public relations experience a plus
  • cold call experience a plus
  • experience using a customer relationship management (CRM) tool a plus
  • experience running a business switchboard a plus

Job Duties

  • Answer inbound sales and service calls
  • operate busy switchboard and communicate efficiently with all customer and internal teams
  • collect payment for both service and parts customers
  • greet customers upon arrival and exit
  • maintain a professional appearance and demeanor at all times

Job Location

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