Receptionist, Timberlake

Sutter Health is a renowned healthcare organization dedicated to providing excellent and compassionate medical services throughout Northern California. With a comprehensive network of hospitals, outpatient centers, and home health services, Sutter Health is committed to enhancing the health and well-being of the communities it serves. It operates with a mission to deliver high-quality care while fostering an environment of respect, diversity, and inclusivity for patients and employees alike. As a trusted healthcare provider, Sutter Health continuously invests in advanced technologies and highly skilled professionals to meet the ever-evolving needs of its patients.

Sutter Care at Home - Valley, a distinguished branch of Sutter Health, specializes in providing home care services that support patients in their recovery and well-being within the comfort of their home environment. This service includes personalized care plans and the facilitation of smooth transitions from hospital to home care, ensuring continuity and comprehensive health management.

The position available is a full-time Day Shift Front Desk Receptionist role with SCAH-Sutter Care at Home - Valley. The role is integral to the organization as it involves being the first point of contact for patients, visitors, employees, and staff. The receptionist is responsible for greeting and welcoming everyone in a courteous and professional manner, which sets a positive tone for the overall patient and visitor experience. This includes determining the nature and purpose of each visit, providing clear directions, or escorting visitors to their destinations.

The position requires an individual who is proactive and capable of using good judgment and initiative to handle various routine tasks. The receptionist must prioritize information and requests efficiently on behalf of visitors while maintaining a thorough understanding of the medical center and affiliate facilities to assist visitors accurately. Adherence to local, state, and federal regulations, including those related to privacy and safety, is mandatory in this role to protect patient information and comply with healthcare standards.

This job offers a competitive hourly wage ranging from $24.00 to $31.20, depending on geographic location and candidate qualifications, and includes a comprehensive benefits package. The schedule is primarily Monday through Friday with occasional weekend shifts, totaling 40 hours per week. This full-time non-exempt position demands a dependable and organized individual who thrives in a dynamic healthcare environment where multitasking and interpersonal communication skills are critical.

Candidates must have at least a high school diploma or GED and demonstrate strong communication skills, time management abilities, and computer literacy in applications such as Microsoft Office and EPIC systems. The ability to interpret various forms of data and instructions and prioritize tasks within established procedural guidelines is essential. This position values someone who can work both independently and collaboratively within a team to help achieve departmental and organizational goals.

Overall, joining Sutter Care at Home - Valley as a receptionist is an excellent opportunity for anyone passionate about healthcare, dedicated to exemplary customer service, and eager to contribute significantly to patient and visitor experiences in a supportive and professional setting.