Ozzie Gutierrez Holden - State Farm Agent logo

Receptionist - State Farm Agent Team Member

Job Overview

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Compensation

Salary
Range $50,000.00 - $70,000.00
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Benefits

License reimbursement
Bonus based on performance
competitive salary
Dental Insurance
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Vision Insurance

Job Description

Ozzie Gutierrez Holden - State Farm Agent is a reputable insurance agency dedicated to delivering excellent service and tailored insurance solutions to its clients. Founded in 2025, the agency has grown steadily thanks to its commitment to customer satisfaction, community involvement, and a supportive work environment. The agency's leadership draws from hands-on experience working under established State Farm agents, ensuring a solid foundation in insurance knowledge, customer relationships, and efficient agency operations. As a bilingual and culturally aware team, they are uniquely positioned to serve a diverse customer base, including Spanish-speaking clients, enhancing communication and outreach within the community. The agency is currently a small but growing team comprising the founder and one team member, with ambitions to expand further while maintaining a relaxed yet productive office culture. The workplace encourages self-driven, motivated individuals who are eager to take initiative and contribute positively to the agency's growth and customer satisfaction efforts. The agency fosters a collaborative environment that values personal development as well as professional growth, offering employees opportunities to advance their skills and careers. Employees benefit from two weeks of paid time off, paid sick leave, and comprehensive health, vision, and dental insurance coverage. The culture is described as non-micromanaged, allowing team members to thrive independently while having the support needed to succeed. Outside of work, leadership enjoys activities such as martial arts and values establishing strong community ties, aiming to make the agency a positive presence in the local area. Both personal integrity and commitment to quality service are fundamental values at Ozzie Gutierrez Holden - State Farm Agent, which reflect in their approach to client interactions and internal teamwork.

The role available is for a Receptionist - State Farm Agent Team Member who plays a critical part in the frontline operations of the agency. This position requires a highly organized and detail-oriented individual capable of managing multiple priorities efficiently while delivering outstanding customer service. As the first point of contact, the receptionist will welcome visitors warmly and professionally, manage phone calls, schedule appointments, and ensure effective communication between clients and team members. Beyond administrative duties, the role involves engaging with prospective and existing customers to identify their insurance needs and offering suitable products, making sales conversations a vital component of this position. The ideal candidate will be comfortable interacting with a diverse clientele, proactive in problem-solving, and eager to contribute to the team’s success. The receptionist will also support various office projects and administrative tasks, helping streamline operations and enhance the customer experience. This opportunity is perfect for someone seeking an entry to mid-level position within the insurance industry who values a supportive, growth-oriented environment and wishes to make a meaningful impact. Competitive salary and performance-based bonuses are offered, reflecting the agency's commitment to recognizing and rewarding employee contributions. Training and development are also prioritized to ensure that team members are well-equipped to excel and advance. If you are motivated, self-starting, and interested in a career that offers both personal and professional growth in an engaging office setting, this role at Ozzie Gutierrez Holden - State Farm Agent could be an excellent fit for you.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic proficiency with computers and software
  • Ability to engage in sales-related conversations
  • Bilingual skills are a plus

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Location

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