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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Licensing paid by agency
Bonus based on performance
competitive salary
flexible schedule
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Ethan Cline - State Farm Agent is a well-established insurance agency committed to delivering outstanding service and comprehensive insurance solutions to individuals and businesses alike. Located in Santa Rosa, our agency is known for its dedication to helping clients manage the risks of everyday life, recover from unforeseen events, and achieve their personal and financial goals. With years of combined experience in the insurance industry, our team works collaboratively to provide tailored support across a range of insurance needs including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. We pride ourselves on maintaining a client-focused approach, promoting... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or customer service role
- Strong communication skills
- Ability to multitask and stay organized
- Basic proficiency in computer applications including Microsoft Office and CRM systems
- Comfortable engaging in sales conversations
- Reliable and punctual
- Professional demeanor
Job Qualifications
- Previous experience in a receptionist or customer service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet clients warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
- Provide excellent customer service and follow up on client needs
- Support the team with various administrative tasks and projects
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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