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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
competitive salary
Paid Time Off
Training and Development

Job Description

Alejandra Bustamante State Farm agency is a prominent insurance agency committed to delivering outstanding customer service and tailored insurance solutions to the community. As part of the well-established State Farm network, the agency prides itself on fostering a supportive and energetic work environment where every team member plays a crucial role in contributing to its success and growth. The agency values professionalism, reliability, and a positive workplace culture, making it an ideal place for individuals seeking a rewarding career in the insurance industry.

The current opening is for a Bilingual Receptionist who will be instrumental in creating a welcoming a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Bilingual in English and Spanish
  • Excellent communication skills
  • Strong organizational skills
  • Ability to multitask effectively
  • Comfortable engaging in sales conversations
  • Basic proficiency in Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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