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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
competitive salary
Paid Time Off
Training and Development

Job Description

Alejandra Bustamante State Farm agency is a prominent insurance agency committed to delivering outstanding customer service and tailored insurance solutions to the community. As part of the well-established State Farm network, the agency prides itself on fostering a supportive and energetic work environment where every team member plays a crucial role in contributing to its success and growth. The agency values professionalism, reliability, and a positive workplace culture, making it an ideal place for individuals seeking a rewarding career in the insurance industry.

The current opening is for a Bilingual Receptionist who will be instrumental in creating a welcoming atmosphere for clients and streamlining office operations. This role is perfect for an organized, detail-oriented individual who enjoys interacting with customers and supporting a busy office environment. The Bilingual Receptionist will be responsible for managing front desk duties including greeting clients warmly in person and over the phone, scheduling appointments, and handling communications. Additionally, the successful candidate will aid in maintaining customer records and engaging with prospective and current clients to identify potential insurance opportunities.

This position offers a competitive hourly wage between $18.00 and $20.00, reflecting the candidate's experience and skills. Working at Alejandra Bustamante State Farm agency provides an excellent opportunity for growth, training, and development within the insurance industry. The agency promotes a collaborative team atmosphere where employees are encouraged to learn, grow, and contribute their skills to help meet customer needs effectively. Being bilingual, especially speaking Spanish, is a significant advantage in this role, as it fosters better communication with a diverse client base. Candidates who are passionate about customer service, possess strong organizational skills, and are comfortable in sales-oriented conversations will thrive in this dynamic position.

Alejandra Bustamante State Farm agency is dedicated to maintaining a busy yet fun and stable workplace where teamwork and positivity are highly valued. Joining this team means becoming part of an agency that not only focuses on delivering exceptional insurance solutions but also cares deeply about its employees' professional growth and satisfaction. If you have a desire to work with a passionate and energetic team, this role offers a meaningful career path with abundant opportunities to develop your expertise in customer service, office administration, and insurance sales support. The agency also provides training and development programs designed to help you succeed and advance within the company.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Bilingual in English and Spanish
  • Excellent communication skills
  • Strong organizational skills
  • Ability to multitask effectively
  • Comfortable engaging in sales conversations
  • Basic proficiency in Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Criteria

Experience

Entry Level (1-2 years)


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