Receptionist (Seasonal, PT)

First American's Direct division is a reputable leader in the real estate services industry, offering comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Established in 1889, First American (NYSE: FAF) has a deep-rooted commitment to its people, fostering a workplace where employees feel welcomed, supported, and empowered to innovate and achieve their full potential. Over the years, this inclusive, people-first culture has earned First American numerous prestigious recognitions, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. The company also prides itself on being recognized as a top workplace for women, diversity, LGBTQ+ employees, and has been featured on more than 50 regional best workplaces lists. This culture of respect and inclusion underscores First American's ongoing dedication to being a great place to work for everyone.

This job opportunity is for a seasonal, part-time receptionist role within the Indianapolis, IN office located at 850 Massachusetts Ave, Ste 170. This position is critical to supporting the smooth operation of the team and providing outstanding customer service in the dynamic real estate environment. Working 20-25 hours per week with the assignment duration contingent on business volume but not extending beyond October 2026, this in-office role offers an excellent chance for individuals passionate about customer interaction and team collaboration to contribute meaningfully to the organization. The receptionist will be the first point of contact for visitors and clients, making it a key role in representing First American's commitment to excellence.

The role responsibilities include greeting and assisting visitors and customers, managing phone communications by answering and directing calls, supporting the team with document preparation, account maintenance, appointment scheduling, and assembling document packages. Additionally, the receptionist will handle mail distribution and maintain office supplies and equipment. Candidates should be technologically adept with proficiency in Microsoft Office and a willingness to learn new technologies. A strong work ethic and dedication to meeting commitments are essential, as is the ability to thrive in a collaborative team environment focused on exceeding customer expectations.

First American welcomes individuals eager to join a vibrant team that values passion, innovation, and the ability to make a difference every day. This position also offers an inclusive, authentic workplace culture where employees are encouraged to bring their full, unique selves to work. As part of a company recognized for its diversity and inclusion efforts, employees benefit from a supportive environment that values the contributions of all team members. In line with this, First American ensures equal opportunity employment and fosters a people-first culture where everyone can succeed.