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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $23.50 - $27.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k Retirement Plan
Healthcare spending account
Life insurance
Short and Long-Term Disability
PTO plan with holiday premium pay
Discounted cafeteria meal plan
Tuition Reimbursement
Job Description
Santa Rosa Behavioral Healthcare Hospital (SRBHH), formerly known as Aurora Santa Rosa Hospital, has been a vital part of the Northern California mental health system since its establishment in 2016. Located conveniently in the North Bay area, this hospital proudly serves the greater Santa Rosa community and beyond. With 144 acute psychiatric inpatient beds, SRBHH is dedicated to providing exceptional care to adolescents and adults facing psychiatric challenges. The facility focuses on treating a broad spectrum of mental health issues along with co-occurring psychiatric and substance abuse conditions, ensuring a comprehensive and compassionate approach to patient wellness. SRBHH is recognized... Show More
Job Requirements
- High school diploma or equivalent
- Experience in healthcare or related field preferred
- Bilingual English/Spanish preferred
- English proficiency required
Job Qualifications
- High school diploma or equivalent
- Experience in healthcare or related field preferred
- Bilingual English/Spanish preferred
- English proficiency required
- Maintains confidentiality of patients at all times
- Ability to communicate effectively with both customers and staff members
- Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds
- Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint) preferred
- Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines
- Strong written and verbal communication skills
- Strong interpersonal skills
- Ability to work independently and as part of a team
- Good judgment, problem solving and decision-making skills
- Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others
- Ability to work in a fast-paced, expanding organization
Job Duties
- Answers telephone calls and forwards callers to appropriate staff member
- Provides callers or visitors with information such as company address, directions to the company location, company fax numbers, company website, and other related information
- Greets and directs visitors to the company
- Pages, locates and relays messages for physicians and facility personnel
- Signs for, receives, and routes incoming mail, including courier deliveries
- Facilitates the flow of organization information
- Provides back-up clerical support to various departments such as photocopying, faxing, filing and collating
- Performs related duties, as requested
- Upholds the organization's ethics and customer service standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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