Receptionist Pleasant Lake Villa

Pleasant Lake Villa is a respected long-term care facility located at 7260 Ridge Rd, Parma, Ohio. It operates under the umbrella of Legacy Health Services, a family-owned and operated post-acute care company based in Parma, Ohio, known for its commitment to compassionate care and quality service. Legacy Health Services has been dedicated to providing a full continuum of care that includes skilled nursing, assisted living, rehabilitation services, and hospice care for over fifty years. The company's motto, "Our Family Caring for Yours," embodies the values of compassion, respect, and kindness that are ingrained in all services they provide. This commitment extends to Pleasant Lake Villa, where the staff prioritizes the unique physical, spiritual, social, emotional, and intellectual needs of each resident, ensuring they are treated with dignity and individualized care.

The receptionist role at Pleasant Lake Villa is a crucial part of the facility’s operations, designed to provide essential clerical support to ensure smooth administrative functions. This position is part-time, with hours scheduled Monday through Friday from 4 PM to 8 PM, including holidays and weekends, totaling approximately 28 hours weekly. The role demands a professional demeanor and exceptional customer service skills as the receptionist serves as the first point of contact for visitors and callers. The individual in this role will manage a busy reception desk equipped with a switchboard phone system, requiring excellent organizational and multitasking abilities.

Receptionists at Pleasant Lake Villa must have a high school diploma or equivalent, along with at least 12 months of experience in a clerical position or completion of a secretarial science program from an accredited institution. Experience within a medical field, preferably in a skilled nursing setting, is highly desired, as it equips the receptionist with a basic understanding of healthcare environments and terminology. The position emphasizes excellent customer service skills to handle inquiries, assist residents and visitors, and coordinate communications effectively.

Working for Legacy Health Services means being part of a company that invests in its employees’ growth through various educational opportunities, including company-sponsored certification classes such as STNA (State Tested Nursing Assistant) and medication technician certification. Employees benefit from a comprehensive benefits package that includes health, dental, vision, disability, and life insurance, supplemented by a 401(k) plan with company match, tuition reimbursement, and competitive wages with access to earned wages the next day. This approach reflects the company’s dedication to attracting and retaining dedicated professionals looking to build rewarding careers in healthcare.

Pleasant Lake Villa and Legacy Health Services are equal opportunity employers, valuing diversity and inclusivity within the workforce. They ensure all applicants are considered without discrimination based on race, color, religion, sex, national origin, age, sexual orientation, or disability. This reinforces their commitment not only to their residents but also to the professional environment they cultivate for their team.

In summary, the receptionist position at Pleasant Lake Villa offers a supportive and engaging work environment within a well-established healthcare organization. It is ideal for individuals seeking part-time employment with meaningful responsibilities in the healthcare field, looking for opportunities to grow professionally and to contribute to a compassionate community-oriented care setting.