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Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) with Company Match
Tuition Reimbursement
Job Description
Pleasant Lake Villa is a respected long-term care facility located at 7260 Ridge Rd, Parma, Ohio. It operates under the umbrella of Legacy Health Services, a family-owned and operated post-acute care company based in Parma, Ohio, known for its commitment to compassionate care and quality service. Legacy Health Services has been dedicated to providing a full continuum of care that includes skilled nursing, assisted living, rehabilitation services, and hospice care for over fifty years. The company's motto, "Our Family Caring for Yours," embodies the values of compassion, respect, and kindness that are ingrained in all services they provide. This commitment... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 12 months clerical experience or secretarial science program completion
- Experience in medical or skilled nursing setting preferred
- Ability to manage switchboard phone system
- Exceptional customer service skills
- Professional demeanor
- Availability to work Monday-Friday 4PM-8PM including holidays and weekends approximately 28 hours weekly
Job Qualifications
- High school diploma or equivalent
- At least 12 months experience in a clerical position or secretarial science program completion
- Experience in a medical field preferably in a skilled nursing setting
- Excellent customer service skills
- Professional demeanor
- Strong organizational skills
- Ability to handle busy work environment
Job Duties
- Offer clerical support in an efficient manner
- Handle a busy reception desk with a switchboard phone system
- Provide excellent customer service to residents, visitors, and staff
- Manage incoming calls and direct them appropriately
- Perform general administrative tasks as directed by supervisor
- Maintain professionalism and a positive demeanor
- Coordinate communication between departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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