Receptionist: Part Time over night

Job Overview

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Work Schedule

Day Shifts
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Benefits

8 holidays
3 floating holidays
Discounted Meal Program
Paid training
Company-provided uniforms
Associate Referral Bonus Program
Physical and mental health wellness programs
401k retirement plan with company match
medical benefits
vision benefits
Dental benefits
Tuition Reimbursement Program
vacation
Paid Time Off

Job Description

Benchmark Senior Living is a well-established organization dedicated to providing compassionate and high-quality senior care services. As a respected provider of senior living communities, Benchmark Senior Living focuses on creating an environment where associates are empowered to connect with their passion and develop professionally through specialized training and educational programs. The company values diversity, teamwork, and skilled service, fostering a culture that thrives on dedication, caring, and lifelong relationships through the power of human connection. Employees at Benchmark Senior Living are supported in their growth opportunities and encouraged to find purpose in their roles while making a meaningful impact on the lives of seniors.

The role of Front Desk Receptionist at Benchmark Senior Living is pivotal in maintaining the welcoming and professional atmosphere of the community. This part-time position, with working hours from 11 pm to 7 am, is responsible for serving as the primary information referral center for residents, families, staff, guests, and community contacts visiting the facility. The receptionist acts as the face of the community, greeting visitors promptly and handling incoming telephone calls efficiently and courteously. Additionally, the position supports various administrative and concierge functions, including managing appointment books for doctors, beauty, and barber services, and assisting residents with everyday needs such as calling taxis and resolving telephone or cable issues. This role requires a personable, organized, and attentive individual who can maintain a clean and orderly lobby environment. The Front Desk Receptionist position offers an excellent entry point for those seeking to work in the senior care sector and contributes significantly to residents' satisfaction and community operations.

Job Requirements

  • High school diploma or equivalent certificate preferred
  • expert knowledge of telephone system and capable of teaching others

Job Qualifications

  • High school diploma or equivalent certificate preferred
  • expert knowledge of telephone system and capable of teaching others
  • strong communication and interpersonal skills
  • ability to manage multiple tasks efficiently
  • friendly and professional demeanor
  • basic computer proficiency

Job Duties

  • Greets visitors immediately upon arrival
  • professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
  • offers refreshments (coffee, water, etc.) to visitors, where applicable
  • manages doctor appointment book and beauty appointment book
  • manages beauty and barber appointment book
  • acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
  • keeps lobby clean and neat, free of clutter and trash

Job Criteria

Experience

No experience required


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