Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
PPO medical plan
High deductible medical plan
Flexible spending account
Health savings account
dental coverage
vision coverage
401K with employer matching
Life insurance
short-term disability
long-term disability
Employee assistance program
Wellness Program
Earned Time Off
Job Description
Utah Valley Specialty Hospital is a respected healthcare institution dedicated to providing exceptional patient care in a specialized hospital setting. As part of Ernest Health, the hospital benefits from a strong organizational culture that emphasizes employee engagement, recognition, and wellness. Situated in Utah Valley, this hospital offers advanced medical services supported by a committed team focused on improving patient outcomes and fostering a positive work environment for its staff.
The receptionist role at Utah Valley Specialty Hospital is a critical position responsible for serving as the first point of contact for visitors, patients, and healthcare staff. This role demands a professional individual who can efficiently manage hospital telecommunication services through various channels such as telephones, pagers, radios, and computer systems. The receptionist will be instrumental in maintaining smooth and effective communication within the hospital, connecting callers, visitors, patients, families, and team members. This position supports the hospital's mission by integrating its guiding principles into daily practice and ensuring the confidentiality and accuracy of all communications.
Employment at Utah Valley Specialty Hospital includes a comprehensive benefits package designed to support employees’ health and financial well-being. Employees have access to multiple medical plan options including PPO and high deductible plans, flexible spending accounts, dental and vision coverage, and a 401K retirement plan with employer matching. In addition, the hospital provides life insurance, and short- and long-term disability coverage, fostering a secure and supportive work environment.
The hospital is dedicated to employee wellness and work-life balance, offering programs like an Employee Assistance Program, wellness challenges with incentives, and earning time off starting from the first day of employment. Beyond tangible benefits, there is a strong emphasis on staff recognition and participation through platforms such as “My Ernest Journey” and employee engagement surveys that ensure continuous feedback and enhancement of the work experience.
In this receptionist role, the successful candidate will demonstrate effective organizational, communication, and computer skills necessary to manage a demanding multi-line telecommunication environment, maintain accurate records, and uphold the hospital’s standards of quality, safety, and confidentiality. This role is ideal for individuals with healthcare reception experience or equivalent education and skills, who are eager to contribute to a dynamic team focused on compassionate patient care.
The receptionist role at Utah Valley Specialty Hospital is a critical position responsible for serving as the first point of contact for visitors, patients, and healthcare staff. This role demands a professional individual who can efficiently manage hospital telecommunication services through various channels such as telephones, pagers, radios, and computer systems. The receptionist will be instrumental in maintaining smooth and effective communication within the hospital, connecting callers, visitors, patients, families, and team members. This position supports the hospital's mission by integrating its guiding principles into daily practice and ensuring the confidentiality and accuracy of all communications.
Employment at Utah Valley Specialty Hospital includes a comprehensive benefits package designed to support employees’ health and financial well-being. Employees have access to multiple medical plan options including PPO and high deductible plans, flexible spending accounts, dental and vision coverage, and a 401K retirement plan with employer matching. In addition, the hospital provides life insurance, and short- and long-term disability coverage, fostering a secure and supportive work environment.
The hospital is dedicated to employee wellness and work-life balance, offering programs like an Employee Assistance Program, wellness challenges with incentives, and earning time off starting from the first day of employment. Beyond tangible benefits, there is a strong emphasis on staff recognition and participation through platforms such as “My Ernest Journey” and employee engagement surveys that ensure continuous feedback and enhancement of the work experience.
In this receptionist role, the successful candidate will demonstrate effective organizational, communication, and computer skills necessary to manage a demanding multi-line telecommunication environment, maintain accurate records, and uphold the hospital’s standards of quality, safety, and confidentiality. This role is ideal for individuals with healthcare reception experience or equivalent education and skills, who are eager to contribute to a dynamic team focused on compassionate patient care.
Job Requirements
- One year of reception experience in a healthcare setting preferred
- General computer skills including data entry, word processing, email, and record management
- Effective organizational and time management skills
- Strong written and verbal communication skills
- Ability to maintain confidentiality
- Ability to work collaboratively with others
- Knowledge of hospital telecommunication systems
Job Qualifications
- One year of reception experience in a healthcare setting preferred
- Equivalent combination of education and experience considered
- Demonstrates general computer skills including data entry, word processing, email, and record management
- Effective organizational and time management skills
- Effective written and verbal communication skills
- Ability to maintain quality and safety standards
- Ability to maintain proper levels of confidentiality
- Ability to work professionally and closely with others
Job Duties
- Provide hospital telecommunication services using telephones, pagers, paging system, radio, or computer
- Connect communication between visitors, callers, staff, patients, and patients' families
- Maintain records related to telecommunications such as long distance phone calls, on-call employees, and pages
- Integrate hospital's mission and guiding principles into daily practice
- Manage multi-line telephone systems effectively
- Ensure confidentiality and quality standards in communication
- Work collaboratively with colleagues and hospital personnel
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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