Receptionist - Part Time

Lexus El Cajon is a premier automotive dealership located in El Cajon, known for delivering exceptional service and a high-quality vehicle buying experience to customers. As an established dealership, Lexus El Cajon specializes in offering the latest Lexus models, providing outstanding customer support, and maintaining an environment of professionalism and respect. The company prides itself on a strong commitment to customer satisfaction and fostering a welcoming atmosphere for both clients and staff. At Lexus El Cajon, employees are valued for their contributions and work within an inclusive and supportive culture that encourages growth and professional development.

We are currently seeking a Receptionist to become the first point of contact for our company and manage front desk operations efficiently. This is a critical role that combines administrative support duties with customer service responsibilities to ensure smooth communication flow throughout the dealership. As a Receptionist, you will greet visitors warmly, coordinate front desk activities, handle phone calls with professionalism, and distribute incoming correspondence effectively. You will be tasked with answering phones using established scripts and directing customers to the appropriate personnel, ensuring that all calls are promptly and efficiently managed.

The ideal candidate must possess excellent communication skills, both in person and across telephone and written correspondence. Your role will involve maintaining a pleasant and courteous demeanor, as you represent the first impression to guests and callers. You will be required to acquire detailed product knowledge about Lexus makes and models and demonstrate proficiency with dealership software to manage all customer contact information accurately. Attention to detail is essential, as you will be responsible for logging customer interactions 100% of the time and assisting management with planning recognition activities such as birthdays and anniversaries.

Additional responsibilities will include maintaining adequate office supplies, invoicing for general dealership services, performing specific month-end tasks such as preparing reports or submitting information via specialized platforms, and supporting usage of software to generate basic reports for used car Certified Pre-Owned (CPO) units. You may also be asked to scan repair orders (ROs) and assist with various special duties as assigned by management.

This role operates on a part-time schedule primarily over weekends, with the following hours: Fridays 4:00 PM to 8:00 PM, Saturdays 9:00 AM to 6:00 PM, and Sundays 10:00 AM to 6:00 PM. The compensation for this position ranges from $18.00 to $20.00 per hour. Lexus El Cajon is an Equal Opportunity/Affirmative Action employer, committed to diversity and providing equal employment opportunities without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. This is an in-person role at our dealership location.

Joining Lexus El Cajon as a Receptionist offers a dynamic opportunity to work in a fast-paced, customer-focused environment where your communication skills and professionalism will be highly valued. If you are organized, efficient, and enjoy delivering top-notch service while supporting administrative functions, this position provides the perfect platform to advance your career in the automotive industry.