Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive compensation
weekend shift differential
Group dental & vision
life/disability insurance
401k Match
Tuition Reimbursement
Monthly perfect attendance bonus
Generous Paid Time Off
Job Description
Mount Alverna Village, a part of Franciscan Ministries, is a distinguished continuing care retirement community (CCRC) located in Parma, Ohio. This vibrant senior living community is dedicated to providing comprehensive services and lifestyle options for seniors, including independent living, assisted living, and skilled nursing or long-term care. The community is designed to support the evolving needs of seniors, ensuring their comfort, health, and well-being throughout various stages of life.
Mount Alverna Village offers not only residential accommodations but also an onsite rehabilitation clinic that provides both inpatient and outpatient physical, occupational, and speech therapies. These state-of-the-art therapy programs are crafted to enhance the quality of life for residents and patients in the surrounding local community. The commitment to holistic care and active living makes Mount Alverna Village a preferred choice for seniors seeking a supportive and engaging living environment.
The receptionist role at Mount Alverna Village represents a critical position within this senior living community. This position requires a dynamic individual who excels in communication, multitasking, and customer service, with a passion for working with the senior population. The receptionist acts as the initial point of contact for visitors, families, and emergency services, making them integral to the safe and efficient operation of the community.
The role primarily involves managing all incoming communications through multiple phone lines, operating paging systems during emergencies, welcoming visitors, and ensuring proper screening to maintain a secure environment for all residents. This position also entails handling clerical duties such as typing, filing, photocopying for staff, managing resident mail distribution, and assisting with event-related tasks like selling raffle tickets.
Additionally, the receptionist supports administrative functions by inputting work orders, recording meal orders for associates and families, monitoring daily admissions and discharges, and distributing paychecks to new hires on payday Fridays. The role demands meticulous attention to detail, excellent organizational skills, and the ability to work collaboratively with various departments within the community.
Franciscan Ministries, under which Mount Alverna Village operates, is committed to fostering a nurturing work environment that supports career development and growth. Employees benefit from comprehensive training, continuing education opportunities, and wellness programs. Competitive compensation and benefits, including weekend shift differentials and tuition reimbursement, reflect the organization’s dedication to attracting and retaining quality staff who are passionate about senior care.
This full-time role offers a salary range of $13.00 to $15.00 per hour, positioning it as an accessible and rewarding career opportunity for individuals with prior receptionist experience and a genuine interest in serving seniors. Mount Alverna Village values employees who embrace teamwork, demonstrate reliability, and contribute to maintaining a warm and welcoming atmosphere essential for the community’s residents and their families.
Mount Alverna Village offers not only residential accommodations but also an onsite rehabilitation clinic that provides both inpatient and outpatient physical, occupational, and speech therapies. These state-of-the-art therapy programs are crafted to enhance the quality of life for residents and patients in the surrounding local community. The commitment to holistic care and active living makes Mount Alverna Village a preferred choice for seniors seeking a supportive and engaging living environment.
The receptionist role at Mount Alverna Village represents a critical position within this senior living community. This position requires a dynamic individual who excels in communication, multitasking, and customer service, with a passion for working with the senior population. The receptionist acts as the initial point of contact for visitors, families, and emergency services, making them integral to the safe and efficient operation of the community.
The role primarily involves managing all incoming communications through multiple phone lines, operating paging systems during emergencies, welcoming visitors, and ensuring proper screening to maintain a secure environment for all residents. This position also entails handling clerical duties such as typing, filing, photocopying for staff, managing resident mail distribution, and assisting with event-related tasks like selling raffle tickets.
Additionally, the receptionist supports administrative functions by inputting work orders, recording meal orders for associates and families, monitoring daily admissions and discharges, and distributing paychecks to new hires on payday Fridays. The role demands meticulous attention to detail, excellent organizational skills, and the ability to work collaboratively with various departments within the community.
Franciscan Ministries, under which Mount Alverna Village operates, is committed to fostering a nurturing work environment that supports career development and growth. Employees benefit from comprehensive training, continuing education opportunities, and wellness programs. Competitive compensation and benefits, including weekend shift differentials and tuition reimbursement, reflect the organization’s dedication to attracting and retaining quality staff who are passionate about senior care.
This full-time role offers a salary range of $13.00 to $15.00 per hour, positioning it as an accessible and rewarding career opportunity for individuals with prior receptionist experience and a genuine interest in serving seniors. Mount Alverna Village values employees who embrace teamwork, demonstrate reliability, and contribute to maintaining a warm and welcoming atmosphere essential for the community’s residents and their families.
Job Requirements
- High school diploma or GED equivalent
- must have 1-2 years receptionist experience
- must have good customer-service skills
- must be able to handle multiple phone lines
- must enjoy working with the senior population
- must be able to work holidays as needed
Job Qualifications
- High school diploma or GED equivalent
- 1-2 years receptionist experience
- good customer-service skills
- ability to handle multiple phone lines
- enjoyment working with senior population
Job Duties
- Activate and operate the dimension
- answer and direct all incoming calls
- be ready at all times to operate the page system in emergency situations
- receive and greet all visitors and residents in the reception area
- answer questions regarding resident room numbers and directions
- screen and carefully manage entry of visitors at the front door
- notify proper personnel of ambulance arrivals
- screen and announce phone calls when necessary
- assist families and visitors with the accushield sign-in process
- make photocopies for staff as requested
- input work orders through the work order program
- record and distribute general information sheets to appropriate departments
- distribute raffle tickets and collect money for events
- record room numbers on residents mail
- close the office every evening according to the procedure manual
- forward mail to appropriate family members and discharged residents
- perform clerical duties including typing and filing
- hand out paychecks to new hires on payday Fridays and record counts on weekends
- take meal orders for associates and families using the Full Count System
- monitor daily admissions and discharges
- receive clothing and items from families
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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