Receptionist Part Time

Evergreen Crossing and Loft, a member of the CommuniCare Family of Companies, is a well-established healthcare provider located in Indianapolis, IN. As part of the CommuniCare network, which has been a national leader in post-acute services since 1984, Evergreen Crossing and Loft operates within a family of more than 105 skilled nursing and long-term care facilities. They are committed to delivering exceptional, person-centered care to individuals with chronic or complex conditions. The CommuniCare Family of Companies has a broad continuum of care services including chronic disease management, memory care, telehealth services, Medicare insurance plans, behavioral health programs, and comprehensive medical services. These services go beyond the walls of the facilities to meet the complex needs of their residents and community. CommuniCare employs more than 14,000 employees across several states including Ohio, Indiana, Virginia, and West Virginia, showcasing their expansive reach and dedication to quality healthcare. Their mission statement "Serve with Pride" reflects their commitment to delivering consistent and trusted quality care, creating an environment where residents feel at home, employees thrive, and families feel reassured about the care provided.

The role of Part Time Receptionist at Evergreen Crossing and Loft involves being the first point of contact for visitors, callers, and guests, ensuring a welcoming and positive atmosphere. This position is fundamental to maintaining the center’s friendly image by administering telephone communications, managing a paging/telephone system, and providing general administrative support. The Receptionist handles incoming calls, directs them to the appropriate personnel or departments, takes accurate messages, and ensures these messages are delivered promptly. In addition to phone duties, the Receptionist greets and directs visitors, playing a vital role in visitor management and customer service. The role supports the team by participating in training, educational sessions, and orientation programs designed to uphold licensure requirements and certifications that enhance quality of care throughout the center. Adhering to departmental, center, and home office policies, along with complying with safety, environmental, and infection control standards, is an essential responsibility. This part-time position is crucial within the organizational structure, serving as the communication hub and administrative support system while positively impacting the overall patient and visitor experience at the healthcare center. This role is an excellent opportunity for someone who enjoys engaging with others and contributing to the smooth operation of a healthcare environment, particularly those with experience or interest in healthcare settings.