Receptionist - New Village East Apartments

The John Stewart Company is a well-established full-service housing management, development, and consulting organization founded in 1978. Over the decades, it has built a strong reputation for its commitment to high-quality service within the affordable housing sector. The company is dedicated to enriching the lives of its residents and employees while delivering services in a cost-effective and efficient manner. Operating with core values of professionalism, compassion, integrity, and respect, The John Stewart Company consistently strives to maintain excellence in every facet of its operations. This dedication ensures that both residents and employees experience a supportive and vibrant community environment.

Located in Stockton, CA, The John Stewart Company offers a dynamic work environment for individuals dedicated to making a meaningful impact within the housing industry. This particular role, Receptionist/Office Assistant, is an integral position within the property management team. Reporting directly to the Property Manager, the Receptionist/Office Assistant is responsible for a broad scope of office tasks aimed at supporting daily property operations. This position involves being the first point of contact for residents, guests, vendors, and potential residents, ensuring a smooth and professional front desk experience.

The Receptionist/Office Assistant handles incoming telephone calls, screens and directs messages, and manages resident requests in accordance with company policies. They play a vital role in coordinating work orders for apartment or complex repairs, maintaining accurate files, processing incoming and outgoing mail, and enforcing building policies and House Rules. This role requires the ability to respond calmly and effectively during emergency situations, sometimes independently if needed, demonstrating the need for responsibility and reliability.

The ideal candidate for this role possesses strong interpersonal skills and the ability to interact professionally with a diverse array of people. This position demands excellent telephone etiquette, a diplomatic approach to handling difficult conversations, and the capacity to work both independently and as a team player with minimal supervision. Familiarity with property management concepts is desirable, along with proficiency in Microsoft Office programs such as Word, Excel, and Outlook. The candidate must be capable of fluent English communication, both written and spoken, to provide superior service to residents and colleagues.

This opportunity offers a competitive pay range of $20.00 to $24.00 per hour. Employees who work 30 or more hours per week are eligible for an attractive benefits package, which includes comprehensive medical, dental, and vision care with 100% coverage for preventive care. Additionally, vacation leave accrues up to ten days per year during the first year, and employees can accumulate up to 72 hours of sick leave annually. Other benefits encompass Flexible Spending Accounts for healthcare and dependent care, company-paid life, accidental death and dismemberment, and long-term disability insurance plans. Employees also have access to free confidential counseling through the Employee Assistance Program, commuter benefits, discounts on AT&T and ClassPass services, an annual wellness reimbursement of $50, and a matching 401(k) retirement savings plan of up to 2% compensation for employees working 20 or more hours weekly.

For employees working less than 30 hours weekly, a tailored benefits package is also provided, comprising free confidential counseling, commuter benefits, service discounts, wellness reimbursement, a matching 401(k) plan, and sick leave accruals. The John Stewart Company is an equal opportunity employer committed to fair employment practices regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other protected classification. It also complies with fair chance hiring ordinances respecting applicants with criminal histories.

This position provides a fulfilling and stable career path in the property management industry, suitable for professionals keen on delivering exceptional service and support within an affordable housing context. By joining The John Stewart Company, individuals become part of a respected organization dedicated to making a positive difference in communities throughout California and beyond.