Receptionist (in office)

First American's Direct division is a well-established leader in the real estate industry, providing comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans since 1889. As a publicly traded company on the New York Stock Exchange (NYSE: FAF), First American has built a trusted reputation by continually putting its people first, fostering an inclusive and supportive culture, and empowering employees to innovate and reach their full potential. This commitment to a people-first environment has earned First American numerous prestigious accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. The company is also recognized as a best place to work for women, diversity, and LGBTQ+ employees, and has appeared on more than 50 regional best places to work lists.

First American Direct is more than a services provider; it is a community where passionate individuals come together to deliver exceptional customer experiences every day. If you have a passion for customer service and want to be part of a dynamic team in the real estate industry, First American offers an excellent opportunity. The company is currently seeking a Receptionist to join its growing team. This role is essential, serving as the first point of contact for visitors and clients, ensuring smooth communication and administrative operations, and supporting the team with various clerical tasks. The Receptionist will have a chance to contribute to the company’s mission by maintaining a welcoming and efficient front office environment where first impressions and follow-through distinguish the organization from competitors.

The Receptionist role encompasses greeting, interacting with, and assisting visitors and customers, as well as answering and directing incoming phone calls professionally. The role also involves document management tasks, such as gathering, reviewing, and preparing documents, maintaining accounts, setting up appointments, and assembling document packages for the team. Additionally, the Receptionist will be responsible for receiving, sorting, and routing mail, and ordering and maintaining office supplies and equipment. This position is highly suited for someone who thrives in a team-oriented environment, possesses excellent communication skills, and demonstrates a strong work ethic aligned with meeting commitments and exceeding customer expectations.

First American values authenticity and inclusion, encouraging all employees to bring their whole selves to work. Their inclusive culture supports diversity, equity, and inclusion as key pillars of their success. As an equal opportunity employer, First American is dedicated to providing a welcoming workplace for all employees. Based on eligibility, the company offers a comprehensive benefits package featuring medical, dental, vision insurance, 401(k), paid time off, paid sick leave, and additional benefits such as an employee stock purchase plan. This role is ideal for those looking to grow professionally within a respected and forward-thinking organization where employees are valued and supported every day.