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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Fixed Shifts
Benefits
Employee appreciation bonus
daily pay availability
403(b) retirement plan with employer match
engaging work environment
fun work environment
Job Description
Casa de las Campanas is a premier senior living community located in the scenic Rancho Bernardo area, offering an upscale resort-style living experience. Known for its exceptional hospitality and unique all-inclusive lifestyle, the facility provides seniors with an unparalleled environment that blends comfort, community, and active living. The community is home to a well-traveled and outdoorsy senior population that enjoys socializing over meals, exploring nearby trails, and soaking in breathtaking views, creating a vibrant and engaging atmosphere for all residents. Casa de las Campanas is dedicated to improving the quality of life for seniors by fostering a warm and welcoming... Show More
Job Requirements
- must be able to pass background checks including fitness for duty physical, fingerprinting, and employment references as required by a licensed residential care facility
- high school diploma or equivalent
- two or more years of experience in customer service
- ability to communicate effectively both verbally and in writing
- proficiency in operating office equipment
- ability to multitask and handle emergency situations calmly
- availability to work Monday through Friday from 3pm to 11pm
Job Qualifications
- high school graduate
- two or more years of customer service experience at a concierge, front desk, or similar position
- one or more years of PBX experience is desirable
- exceptional communication and interpersonal skills
- ability to handle telephone and in-person contact professionally
Job Duties
- answer and direct phone calls in a polite and friendly manner
- welcome residents and visitors warmly, answering any questions they have
- maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
- monitor annunciator panels for emergencies and fire alarms, responding quickly and appropriately in accordance with facility policies and procedures
- communicate clearly and professionally through 2-way radio to other departments
- monitor lobby security
- operate standard office equipment regularly, including fax machines, copy machines, and computers
- keep detailed and accurate records of visitors through Accushield
- receive deliveries and log, sort, and distribute incoming mail and packages
- receive, log, and distribute resident prescriptions
- take inventory of reception supplies and restock as needed
- maintain resident census reports
- coordinate information distribution between the reception desk and departments as appropriate
- maintain the general reception filing system
- provide general administrative support to staff and residents as needed
- provide lunch and dinner reservations for the dining rooms
- accept tray order requests on Saturday and Sunday
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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