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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $75,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
flexible schedule
Job Description
Founded in 1954, McLean School is an independent K-12 educational institution located in Potomac, Maryland, dedicated to helping bright, college-bound students achieve their full potential. The school operates two campuses serving approximately 500 students, offering a robust academic environment underpinned by the School's mission and the Abilities Model. With a longstanding tradition of fostering a warm, inclusive, and student-centered community, McLean School emphasizes strong relationships as the foundation of effective learning. The institution prides itself on not only supporting academic excellence but also nurturing the social and emotional growth of its students.
McLean School is currently seeking a welcoming, o... Show More
McLean School is currently seeking a welcoming, o... Show More
Job Requirements
- minimum of high school diploma or equivalent
- at least 3 years of relevant experience in customer service, reception, administrative assistant, or office support roles
- excellent communication skills both verbal and written
- strong organizational and time management skills
- proficient with technology platforms such as Apple products and Google Workspace
- ability to multitask and manage competing priorities in a fast-paced environment
- demonstrated ability to maintain confidentiality and exercise discretion
- a customer-focused and professional demeanor
- ability to collaborate effectively within a team and independently
- familiarity with educational administrative systems preferred
Job Qualifications
- a genuine love of working with children and supporting a school community
- minimum of 3 years of experience in a customer service, reception, administrative assistant, or office support role demonstrating success in a fast-paced environment
- excellent verbal and written communication skills
- strong organizational skills and exceptional attention to detail
- ability to multitask effectively and work independently
- ability to maintain confidentiality and handle sensitive information with discretion and professionalism
- a welcoming and professional demeanor with the ability to work effectively with all constituency groups, including students, parents, faculty, staff, and visitors
- proficiency with Apple products and Google Workspace applications, including Google Docs and Google Sheets
- experience working with databases and online management systems
- ability to quickly learn and navigate multiple technology platforms and databases
- familiarity with SchoolPass, HubSpot, Blackbaud, or similar systems preferred
Job Duties
- serve as the first point of contact for students, families, visitors, and vendors greeting all guests warmly and professionally
- answer and direct calls received through the school's main phone line
- manage entry into the building including visitor check-in procedures utilizing the school's visitor management software
- maintain a welcoming, organized, and professional front office environment
- assist in tracking and maintaining accurate student attendance records
- manage student transportation and dismissal plans through SchoolPass, the school's transportation management database
- work collaboratively with faculty, staff, and parents to ensure dismissal and transportation information is current and accurate
- monitor school bus arrivals and departures and serve as a liaison between the school and transportation providers when issues arise
- support the school's admission efforts by maintaining and updating information within HubSpot, the school's marketing and communication platform
- assist the Admission, Information Technology, Business, and Development Offices with projects, mailings, events, and special initiatives
- assist with the coordination and logistical support of school events and activities
- maintain emergency action documentation and fire drill records
- provide general administrative support as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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