Receptionist

WellNow Urgent Care is a growing healthcare provider with over 150 locations in New York, Illinois, Indiana, Michigan, and Pennsylvania. Known for fostering an environment of meaningful work and opportunities, WellNow is dedicated to investing in its employees by offering competitive salaries and a comprehensive benefits package that includes numerous continuing education options. With its commitment to providing excellent patient care through talented healthcare professionals, WellNow values a supportive work culture where colleagues can enjoy opportunities for career advancement and even transfer between facilities within their extensive network. The company focuses on employee growth and satisfaction, reflected in their comprehensive benefits such as medical coverage, parental leave, 401(k) plans with company match, and more.

The role at WellNow Urgent Care involves serving as a front desk representative. This position plays a crucial part in the patient experience, acting as the first point of contact by greeting and registering patients. Along with managing administrative duties such as answering and triaging phone calls, taking payments, and handling office tasks like printing, scanning, and faxing reports, this role requires excellent customer service skills and the ability to handle a high volume of calls. The position offers a starting salary of $18 per hour and includes benefits like parental leave, medical coverage including vision, FSA/HSA options, free urgent care visits for employees and their immediate family, and opportunities for promotional growth within the company. The environment is professional and employee-focused, with scrubs provided to ensure comfort at work, plus monthly bonuses based on individual performance and productivity. While minimal travel is required, this role supports WellNow's mission to provide quality urgent care through efficient front desk operations and outstanding service to patients.