Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Employee assistance program
Paid Time Off
Job Description
West Denver Veterinary Hospital & Wellness is a well-respected veterinary practice located in Wheat Ridge, Colorado, serving the community since 2018. The hospital focuses on providing compassionate, comprehensive care and has earned a stellar reputation with a 4.7-star Google rating. At the core of the hospital’s mission is a philosophy of prevention, early diagnosis, and advanced care that ensures pets enjoy long and healthy lives. The hospital offers a wide scope of small animal medical services ranging from routine wellness and prevention to urgent and emergency care. Their expert team supports complex medical decision-making and surgical procedures to provide the highest quality of life for pets in the community. Situated near Denver, the location combines small-town community warmth with easy access to major cultural centers and outdoor recreation opportunities, making it an ideal place for veterinary professionals who want a balanced, engaging lifestyle.
The receptionist position at West Denver Veterinary Hospital & Wellness is a pivotal role that directly supports the daily flow of hospital operations and patient care. As the first point of contact, the receptionist acts as the welcoming face and voice for clients and their pets, managing multi-line phone systems, greeting clients warmly, and handling appointment scheduling with precision. This role also ensures seamless coordination of care by maintaining accurate medical records and managing financial transactions, thereby keeping the hospital running efficiently. The receptionist plays a crucial advocacy role by educating pet owners on preventative health measures and hospital services, furthering the hospital's commitment to pet wellness. This role demands exceptional communication skills, compassion, and organizational capabilities to thrive in a fast-paced, people-focused environment.
The hospital’s culture emphasizes collaboration and support, offering consistent operating hours from Monday through Friday (7:00 AM to 6:00 PM) and biweekly Saturday shifts, providing team members with predictable schedules. Candidates who join the team will find a supportive environment focused on professional growth and career development within a larger veterinary network, Mission Pet Health. This opportunity combines the stability and resources of a larger organization with the benefit of practicing veterinary medicine in a community-driven, hyper-local practice. The position offers competitive hourly pay ranging from $18 to $22 per hour based on experience, along with an attractive benefits package designed to support employees’ health, financial security, and overall well-being. If you have a passion for customer service and animal care, and you want to grow your veterinary career in a dynamic, compassionate setting, this receptionist role is an excellent opportunity to contribute meaningfully to pet health in the Wheat Ridge community.
The receptionist position at West Denver Veterinary Hospital & Wellness is a pivotal role that directly supports the daily flow of hospital operations and patient care. As the first point of contact, the receptionist acts as the welcoming face and voice for clients and their pets, managing multi-line phone systems, greeting clients warmly, and handling appointment scheduling with precision. This role also ensures seamless coordination of care by maintaining accurate medical records and managing financial transactions, thereby keeping the hospital running efficiently. The receptionist plays a crucial advocacy role by educating pet owners on preventative health measures and hospital services, furthering the hospital's commitment to pet wellness. This role demands exceptional communication skills, compassion, and organizational capabilities to thrive in a fast-paced, people-focused environment.
The hospital’s culture emphasizes collaboration and support, offering consistent operating hours from Monday through Friday (7:00 AM to 6:00 PM) and biweekly Saturday shifts, providing team members with predictable schedules. Candidates who join the team will find a supportive environment focused on professional growth and career development within a larger veterinary network, Mission Pet Health. This opportunity combines the stability and resources of a larger organization with the benefit of practicing veterinary medicine in a community-driven, hyper-local practice. The position offers competitive hourly pay ranging from $18 to $22 per hour based on experience, along with an attractive benefits package designed to support employees’ health, financial security, and overall well-being. If you have a passion for customer service and animal care, and you want to grow your veterinary career in a dynamic, compassionate setting, this receptionist role is an excellent opportunity to contribute meaningfully to pet health in the Wheat Ridge community.
Job Requirements
- High school diploma or equivalent
- prior receptionist or customer service experience
- ability to work a flexible schedule including some weekends and holidays
- exceptional interpersonal communication skills
- proficiency with computer systems and phone multi-line management
- attention to detail and accuracy in record keeping
- passion for animals and pet wellness
Job Qualifications
- High school diploma or equivalent
- experience in customer service or reception, preferably in a veterinary or medical setting
- exceptional communication skills
- strong organizational and multitasking abilities
- ability to remain calm and professional under pressure
- proficiency with veterinary software preferred
- team-oriented mindset with ability to work independently
- basic knowledge of small animal health care
Job Duties
- Manage multi-line phone system with professionalism and a positive attitude
- greet clients and their pets warmly to create a welcoming environment
- maintain accurate medical records and patient information
- manage appointment scheduling and calendar coordination
- handle financial transactions including payments and billing inquiries
- educate clients on preventative care and hospital services
- provide compassionate support and communication to clients during stressful situations
Job Criteria
Experience
No experience required
Job Location
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