Receptionist

Plus One, part of the Optum Workplace Well-being portfolio of services, is a well-established provider of fitness and well-being solutions to a vast array of clients across different industries. Focused on enhancing employee engagement in health and wellness programs, Plus One offers a comprehensive suite of services including fitness, nutrition, ergonomics, wellness coaching, and health promotion. The company’s approach is rooted in fostering personal connections with clients, making health and wellness adoption a more empathetic and enjoyable experience. Their team thrives on hospitality, empathy, and creating a fun environment conducive to positive lifestyle changes. Plus One’s commitment to workplace wellness is delivered through thoughtfully designed programs and services that cater to the needs of diverse employee populations, driving sustainable health outcomes and promoting a culture of well-being in the workplace.

We are seeking a friendly, reliable, and professional Receptionist to join our team at a high-profile company’s fitness center based in midtown Manhattan, NYC. This role is crucial as the first point of contact for members and guests, embodying the company’s values through warm and professional engagements at the facility’s front desk. The Receptionist will play a vital role in delivering exceptional customer service by greeting and assisting members, addressing inquiries, managing payments, and ensuring smooth front desk operations. The role demands excellent organizational and interpersonal skills to foster strong relationships with clients and contribute to an inviting atmosphere.

The Receptionist will manage day-to-day administrative responsibilities including handling account inquiries and payments, maintaining inventory of supplies and retail products, and supporting facility cleanliness. Effective communication skills and the ability to escalate member feedback professionally are essential to ensuring member satisfaction and operational efficiency. Proficiency with basic computer functions and Microsoft Office Suite is required to keep administrative tasks well-organized and streamlined. Candidates may be required to obtain CPR/AED and First Aid certifications, with company reimbursement available according to policy.

This is a fantastic opportunity for individuals passionate about fitness and wellness who want to contribute positively to a dynamic team committed to promoting healthier lifestyles. The position is offered with competitive hourly wages ranging from $15 to $22, reflecting education, experience, certifications, and location factors. Additionally, Plus One provides a comprehensive benefits package including health insurance, retirement plans, and paid time off. Committed to equal opportunity employment and creating an inclusive workspace, Plus One welcomes applications from qualified candidates regardless of race, gender, age, disability, or veteran status. The company maintains a drug-free workplace environment with mandatory drug testing prior to employment. This role is ideal for those looking to grow their career in corporate wellness and client services within a reputable, supportive company environment.