Receptionist

IWG is a global leader in flexible workspace solutions, known for creating an extensive network of office spaces in more than 120 countries. Headquartered in the United Kingdom, IWG operates several recognized brands, offering dynamic workspaces that enable businesses and individuals to work from wherever and however they choose. The company’s model caters to the modern workforce’s evolving needs, emphasizing flexibility, convenience, and productivity. IWG is committed to fostering productive environments where customers can thrive, promoting a healthy work-life balance, and delivering consistent, outstanding service across their worldwide centers.

IWG’s Memphis location at 107 S. Main Street is seeking a full-time Community Associate to join their team on a permanent contract basis. This position is on-site, providing an opportunity to engage directly with customers from various industries. The Community Associate plays a pivotal role in maintaining a vibrant community within the center and ensuring seamless daily operations, so customers can focus on their businesses without administrative disruptions.

The Community Associate’s role is dynamic and essential to the success of the center. Responsibilities include greeting customers, assisting with their technical needs such as setting up projectors or troubleshooting WiFi, managing packages and mail, coordinating meeting room bookings, and resolving any issues that arise promptly. This position requires a proactive approach to problem-solving, excellent communication skills, and the ability to multitask effectively in a fast-paced environment. The associate also supports administrative functions like ensuring accurate service billing and collaborating with center management on event planning and customer engagement activities.

This opportunity comes with an hourly wage of $18.00, along with a quarterly bonus plan that rewards performance. As part of IWG’s commitment to employee well-being, the Community Associate enjoys a supportive work environment, no nights or weekend shifts, generous paid time off including 11 paid company holidays, and access to comprehensive healthcare and retirement benefits. The role provides excellent prospects for professional growth and development through training and career advancement programs.

Joining IWG means becoming part of a professional community that values enthusiasm, adaptability, and dedication. The Memphis center thrives on remarkable customer service, fostering a collaborative atmosphere where every team member contributes to creating a seamless workspace experience. If you are passionate about helping others, skilled in customer relations, and looking for a rewarding career in a vibrant company, this role offers a meaningful and engaging work environment.