Receptionist

Universal Health Services, Inc. (UHS) stands as one of the nation's preeminent providers of hospital and healthcare services, renowned for its significant achievements and exemplary performance in the healthcare sector. Founded with the mission to deliver high-quality care, UHS has grown steadily to become a Fortune 500 corporation with an impressive annual revenue of $12.6 billion recorded in 2021. Headquartered in King of Prussia, Pennsylvania, UHS employs approximately 89,000 dedicated professionals and continues to expand its reach through various subsidiaries. The organization operates a comprehensive array of healthcare facilities, including acute care hospitals, behavioral health centers, outpatient clinics, ambulatory care access points, along with an insurance offering and a physician network. UHS's expansive presence spans across numerous U.S. states, Washington, D.C., Puerto Rico, and even extends internationally to the United Kingdom. By integrating these diverse services, UHS aims to provide holistic and accessible healthcare to its vast patient population. The company’s dedication to operational excellence and patient-centered care has earned it prestigious recognitions, including being named one of the World's Most Admired Companies by Fortune magazine and securing a position in Forbes' list of America’s Largest Public Companies.

The Receptionist role at UHS is pivotal to ensuring smooth and efficient communication within the hospital environment, serving as the first point of contact for both internal and external visitors. Operating primarily at a bustling hospital reception desk, the Receptionist is responsible for managing a multi-line switchboard system to handle a high volume of incoming, outgoing, and inter-office calls, routing them promptly and accurately to the correct departments. Beyond telephonic communication, this role demands exceptional interpersonal skills to greet and screen visitors with professionalism and courtesy, ensuring the security protocols of the hospital are upheld by monitoring access and visitor traffic. The receptionist acts as an information hub, providing essential assistance and direction to patients, visitors, and staff members alike. Attention to detail and a calm demeanor are crucial, especially when dealing with emergency situations or high-stress scenarios where swift, clear communication is required. Additionally, the Receptionist provides vital clerical support to hospital personnel, liaises closely with the Intake department to facilitate patient admissions, and attends to administrative tasks such as managing deliveries and maintaining clean, welcoming lobby areas. The role also includes monitoring communication logs daily, assisting applicants with employment inquiries, and adhering strictly to the hospital's safety and security policies.

UHS seeks individuals who can adapt to dynamic workloads and multitask efficiently, possessing strong communication skills, sound judgment, and proficient computer literacy. The position requires candidates to demonstrate a commitment to ongoing training, compliance with health and safety regulations, and a professional approach to maintaining confidentiality and patient privacy. Offering a full-time employment opportunity, UHS provides a supportive work environment committed to diversity, inclusion, and career development. Candidates will join a respected healthcare leader that values mutual respect and equal opportunity employment across all levels. Join UHS's team to contribute meaningfully within a trusted health services organization that positively impacts communities across the nation and beyond.