Receptionist

Conviva Senior Primary Care is a specialized healthcare provider dedicated to delivering proactive and preventive care to senior patients. Located at 6182 Dunbarton Oak Dr., Ste: B, Corpus Christi, TX 78414, Conviva operates as part of the broader Humana organization, known for its comprehensive and patient-centered healthcare services. Conviva’s primary care approach emphasizes wellness visits, physical exams, chronic condition management, screenings, and minor injury treatments, aiming to address not only physical health but also the social, emotional, behavioral, and financial aspects impacting seniors’ well-being. As a key player within Humana's Primary Care Organization, which also includes CenterWell Senior Primary Care, Conviva focuses on providing value-based care that ensures patients receive timely, high-quality services at the lowest possible cost.

Humana, Inc. is a leading health and well-being company dedicated to delivering high-quality, personalized healthcare services that meet the evolving needs of its diverse client base. CenterWell, a Humana company, is recognized for creating integrated healthcare experiences that prioritize patient-centered care. It leads in senior primary care and offers extensive services such as home healthcare, integrated specialty, hospice, and retail pharmacy. Humana supports its employees comprehensively through a competitive benefits program that encourages whole-person well-being. This program includes medical, dental, vision insurance, retirement savings plans, various forms of leave, life insurance, disability benefits, and more, which collectively support employees’ health, family life, and financial security.

The Receptionist 1 role at Conviva Senior Primary Care is a crucial entry point for patient engagement and administrative support. This full-time position (40 hours per week) offers a starting salary range between $38,000 and $45,800 annually, complemented by an incentive bonus plan based on individual and company performance. The Receptionist 1 is responsible for managing front-desk activities, answering multi-line phone systems, welcoming patients, scheduling appointments, and maintaining patient records within electronic medical record (EMR) and customer relationship management (CRM) systems. The role requires excellent customer service skills and the ability to handle sensitive patient information accurately, including managing appointment calendars, patient accounts, and copay collections.

The position is patient-facing and involves supporting the Tuberculosis (TB) screening program, which requires selected candidates to participate in TB screening. Reporting to the Supervisor of Center Administration, the Receptionist 1 helps ensure the reception area remains organized, clean, and stocked with necessary materials. Additional administrative duties include managing office supplies, inventory, and courier packages. Candidates with exposure to healthcare settings, customer service, or retail hospitality environments are encouraged to apply, with bilingual English and Spanish skills and knowledge of medical terminology considered beneficial. This role is integral to providing a welcoming and efficient healthcare experience for seniors, supporting the overall mission of Conviva and Humana to deliver compassionate, accessible, and comprehensive care.