WellNow Urgent Care logo

Receptionist

Oak Park, IL, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Parental leave
Continuing education opportunities
medical benefits
vision coverage
FSA/HSA options
prescription drug coverage
401(k) plan with Company Match
Free urgent care visits
scrubs provided
opportunities for promotional growth
Monthly bonus

Job Description

WellNow Urgent Care is a leading healthcare provider with over 150 locations across New York, Illinois, Indiana, Michigan, and Pennsylvania and continues to expand its footprint. The company is known for creating a workplace culture that values meaningful work, career development, and opportunities for growth. WellNow Urgent Care invests in its employees by offering competitive salaries, extensive continuing education options, and comprehensive benefits packages that support personal and professional well-being. This makes WellNow an attractive employer for healthcare professionals looking for stability and growth in the urgent care sector. The company's approach to patient care is rooted in its commitment to providing high-quality, accessible healthcare services, and this is reflected in the caliber of healthcare talent they seek to add to their team. WellNow also offers internal mobility allowing colleagues to transfer between facilities across multiple states, fostering a versatile and dynamic workforce.

The Front Desk Receptionist position at WellNow Urgent Care is a vital role that directly impacts the patient experience. As the first point of contact for patients, the receptionist is responsible for greeting and registering patients, handling phone calls with care and professionalism, managing payments, and performing administrative duties like printing, scanning, and faxing reports. This role demands a friendly, organized individual who can manage high call volumes while maintaining exceptional customer service standards. The position offers a starting salary of $18 per hour and features a variety of benefits such as competitive pay, medical and vision coverage, 401(k) with company match, paid parental leave, and free urgent care visits for the employee and immediate family members. Moreover, WellNow supports employee well-being by providing work apparel such as scrubs and opportunities for promotional growth as the company continues to expand. With up to 25% travel requirements, this role also offers a dynamic work environment that includes occasional travel. The Front Desk Receptionist role at WellNow Urgent Care is ideal for professionals dedicated to fostering a welcoming healthcare environment and growing within a supportive organization.

Job Requirements

  • High school diploma or equivalent
  • Associates degree preferred
  • Ability to manage high call volume
  • Desire to exceed customer service expectations

Job Qualifications

  • High school diploma or equivalent
  • Associates degree preferred
  • Ability to manage high call volume
  • Desire to exceed customer service expectations

Job Duties

  • Greets and registers patients
  • Answers and appropriately triages phone calls
  • Takes payments for visits
  • Printing, scanning, and faxing reports
  • Other front desk responsibilities as assigned
  • 0-25% travel requirements

Job Criteria

Experience

Entry Level (1-2 years)


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